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Nest Aware

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For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by • Community Member
  • 28029 Views
  • 186 replies
  • 45 kudos

Error

Hi there, this is a duplicate topic. We are going to move this to the Master Thread.

GarrettDS by • Community Specialist
  • 129 Views
  • 0 replies
  • 0 kudos

Video clips of notifications not playing

My notifications are popping up on my phone that a person is at my door. I go to look at the past video that was no more than five seconds ago and video will not work. It’s just a screenshot. The live feed works, but just a screenshot on past videos....

martenskc by • Community Member
  • 918 Views
  • 8 replies
  • 1 kudos

NEST Aware access

Hello Google NEST Users I see from my recent bank details that I was successfully charged on 28th November for an annual subscription to Nest Aware. Although I have e-mailed the Google Nest Support e-mail to get the account activated, it appears that...

Paul75 by • Community Member
  • 957 Views
  • 8 replies
  • 0 kudos

Presence Sensing

I have live with two adults who work different hours than myself. How do can I use google Presence sensing to turn on the porch light and a light inside when they come home if I am already in the house?

Nest aware not recording on external cameras

So frustrating. I’ve had nest aware for 6 months and recent noticed there is no recording past 2-3 hours on several cameras. Nest says to login through google to view history but it seems to glitch every time & wont send reset password email either

Barbie321 by • Community Member
  • 321 Views
  • 3 replies
  • 0 kudos

Video Clip Sliders can't be moved

If I want to create a video clip, the sliders to select the time frame do not move anymore all of a sudden. I can't grab them and select the time frame. Tried multiple browsers.

NestHub 2ª Gen Google

I bought a Nest Hub 2 Gen system today. They said it came with the PT_BR language available, but I can't find this configuration. Does anyone know if it is possible to configure in PT or PT-BR? If so how do I do it? Thanks

Paulo by • Community Member
  • 283 Views
  • 1 replies
  • 0 kudos

Video clip is not saved correctly

I have a Nest Hello (among other cameras). Today I had something going on that I wanted to save as a clip. However, after marking in and out and then saving the final clip is way shorter that what I set. I have also tried to split in smaller clips an...

Nest aware

I have nest aware for all my cameras and recently one of the cameras ( nest IQ ) stopped recording. When I open the app to see the cameras it shows a message about getting aware to have events recorded, then it goes away and my previous history shows...

Kinmik by • Community Member
  • 366 Views
  • 3 replies
  • 0 kudos
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