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Nest Aware

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For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by • Community Member
  • 64895 Views
  • 186 replies
  • 57 kudos

Can’t play clips

For months now my cameras record clips but I cannot view them. Why do I pay for a feature I haven’t had in months? I contacted Nest and they gave me no solutions.

Sandymd by • Community Member
  • 1249 Views
  • 5 replies
  • 0 kudos

Resolved! Replacing camera on existing Nest Aware account

I have two cameras on my Nest Aware account and recently had to replace one of them. I already saw all the complaints about being unable to view both cameras on the Nest app and website (surprised Google/Nest hasn't resolved this) but my question is ...

markdlim by • Community Member
  • 7963 Views
  • 18 replies
  • 3 kudos

Resolved! Migrating Nest Aware

Hello, I apparently have a 1st generation nest account that uses my Gmail address. This account has no devices attached to it. I also have a 1st generation nest account that uses a different email. That account has my devices and my Nest Aware attach...

UIGrad90 by • Community Member
  • 2374 Views
  • 7 replies
  • 1 kudos

Chromecast

Casting videos and photos from Google photos to Chromecast used to work fine. Now however if I try and cast a video and get one frame of it and it freezes. I have done a reset from Google home on the Chromecast device and I've tried restarting all th...

Find4u by • Community Member
  • 641 Views
  • 3 replies
  • 0 kudos

Can’t view video playback

I use to be able to view the nest history from each of my cameras but now it sometimes works but other times doesn’t. How can I fix it.

KStevens by • Community Member
  • 851 Views
  • 3 replies
  • 0 kudos

Resolved! I deleted my subscription accidentally

Hi there U deleted my subscription accidentally !! How can I get it back . I have one year subscription. I alreade paid Nestaware for the full year and if it is possible to change the subscription to a new Home. If that solve issue.

JALALxv by • Community Member
  • 994 Views
  • 3 replies
  • 0 kudos

How do I talk to customer support?

I haven't had a nest aware subscription for over a year. I just logged into my account now to confirm, and I do not have any nest product or subscriptions. I was just billed today, however from NEST - PALO ALTO and I wanted to talk to someone before ...

paulbrower by • Community Member
  • 20467 Views
  • 1 replies
  • 3 kudos

Can’t vue camera history

May cameras seem to function normal. Notifications, live feeds, etc. but when I try to view history I can see the videos but it seems that when you click the video you want to watch. Sometimes it plays and then something it just sets on the video and...

Jay01 by • Community Member
  • 2517 Views
  • 15 replies
  • 0 kudos
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