cancel
Showing results for 
Search instead for 
Did you mean: 
Subscriptions and Services

Blog Posts

No posts to display.

Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Nest subscription worthless

This is the worst customer service and product i have ever heard of! To purchase a subscription for the camera i bought you get no help and they want more informatoon from you than you need to vote!!!

James218 by Community Member
  • 538 Views
  • 1 replies
  • 0 kudos

I can't change my payment method

I was billed for my yearly Nest subscription on a credit card I no longer want to use. But I cannot find that credit card to delete it. I see that others have had the same problem, but no one seems to have been able to resolve this issue.

Thermostat set to “Off” but heat still on

If you’ve noticed that your radiators keep emitting heat even when your Nest thermostat is set to "Off," you're likely experiencing a compatibility or wiring issue. Here's a breakdown of potential causes and solutions:1. Nest thermostats are designed...

mavmit by Community Member
  • 616 Views
  • 1 replies
  • 0 kudos

What does the AUX Mean on my Nest thermostat?

If you’ve noticed AUX heating on your Nest thermostat, it usually means your system is engaging a two-stage heating process. The first stage, your heat pump, is highly efficient. However, when outdoor temperatures drop significantly, the heat pump mi...

mavmit by Community Member
  • 566 Views
  • 2 replies
  • 0 kudos

Best aware playback not working

My best aware is not playing back any of my videos like it use to. I can get into live mode but no history. I have confirmed my subscription is still being taken out of my account.

Jcravens by Community Member
  • 370 Views
  • 1 replies
  • 0 kudos
to vote