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Nest Aware

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For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by • Community Member
  • 72411 Views
  • 186 replies
  • 57 kudos

Why does nest not allow less than 30mins hot water

Why does nest not allow less than 30mins hot water setting? We’re all under significant pressure (understandably) to use less gas, but the ability set the time less than 30mins is not helping! Anybody else as frustrated?

Documentation required to resubscribe to nest Aware?

Why is that I am required to submit any document before I resubscribe to nest aware?Is that necessary?It is just another way of proliferate identity theft by collecting people personal information for something that is needed.

Zkiaweh by • Community Member
  • 289 Views
  • 1 replies
  • 0 kudos

Overcharge on obsolete account

I moved my Nest camera to Google as I was told. My old account with nest was supposed to have been transferred to my Google account. I paid for my annual fee to Google and didn’t think again. Two years later and after an address change, I got Nest ch...

MyConcern by • Community Member
  • 755 Views
  • 5 replies
  • 1 kudos

Nest Aware Refund

I just got autorenewed for two nest aware subscriptions. I don’t need one of them anymore and cannot even locate the camera that was under that subscription. We moved. I canceled the subscription and instead of offering me a refund it says I have ser...

vsmorton by • Community Member
  • 519 Views
  • 3 replies
  • 0 kudos

$160 charge?

What is the $160 charge for?

Bigd92677 by • Community Member
  • 353 Views
  • 1 replies
  • 0 kudos

Is there a way to see who deleted the footage on the app?

I've come into an unfortunate situation where another manager on the account is deleting footage in an attempt to hide things from me. Since the footage is gone is there a way to see which account user has deleted the footage? Just looking for proof ...

Resolved! Changing Current Nest Subscription

How do I change my nest aware subscription to no subscription but still use my cameras for viewing?I do not want to pay for a subscription.

Devin2 by • Community Member
  • 624 Views
  • 1 replies
  • 0 kudos

Charge on my account

I don't have a subscription and I got an $85 charge on my account idk what this even is please help me resolve this

Nest aware subscription covering all my cameras???

I migrated my accounts and still have access to the Nest App and Google Home. I have three older nest cameras (not sure what generation but they plug in) and a new outdoor camera. My question is, can I get a Nest Aware subscription covering all camer...

ellens1 by • Community Member
  • 623 Views
  • 4 replies
  • 0 kudos
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