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Nest Aware

Blog Posts

Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by Community Member
  • 72473 Views
  • 186 replies
  • 57 kudos

Nest Aware Missing Events

I have two outdoor Nest cameras with a Nest Aware subscription. These cameras often miss motion detection events; e.g., package delivery, someone in backyard. Since the system only records video for detected events, I have no way to view video of eve...

TCle by Community Member
  • 968 Views
  • 6 replies
  • 1 kudos

Subscription

Subscription won’t attach. I can’t view any history . Won’t record

Ireland by Community Member
  • 445 Views
  • 2 replies
  • 0 kudos

Nest Aware believes I'm not home/emergency calling

Nest Aware has been sending me notifications constantly for last three days telling me emergency calling is off. When I try to turn it on it tells me that it looks like I'm not at home when I am. All permissions are on, confirmed my address is correc...

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Trying to view nestcam history from yesterday

HII subscribed to Nest Aware yesterday. Google verifies that I have an active subscription. I have five nest cameras. I am able to view live and today's clips through the Google Home app. However, I cannot access clips from yesterday. I have tried lo...

G_J by Community Member
  • 321 Views
  • 1 replies
  • 0 kudos

Resolved! Retrieving archived video for police investigation

I need to get archived video footage from a package delivery six days ago, 7/2/24. This particular package was stolen and my Nest doorbell camera captured the theft but since it occurred outside of the 5 day window with my current subscription I cann...

JWS921 by Community Member
  • 1078 Views
  • 2 replies
  • 0 kudos

Nest Aware Coverage

I recently purchased a Nest Aware subscription to cover the 4 Nest Cameras i have in 2 homes all part of my Google Home account. It appears I only have recordings on 1 camera and nothing on the other 3. Is that all the coverage i get for my money, or...

PMacOC by Community Member
  • 483 Views
  • 2 replies
  • 0 kudos

Resolved! Nest aware not work

I paid US$80.00 for 1 year of camera service, and it didn't work

Other music services

Hello,I'm using Music Player app from App Store to listen to my music. I'd like to link the app to Google nest but when I click Settings - Music - YouTube and Apple appear but when I click "other music services" to select my music app, nothing happen...

Double billed (Still not resolved)

My original post is locked so I can no longer reply to it.I am still being given the run around by Google with this after months. I was told they couldn't find the transactions and that I should follow up with my credit card company. I did as suggest...

thebignev by Community Member
  • 312 Views
  • 1 replies
  • 1 kudos
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