cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Nest Aware

Blog Posts

Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Start a conversation

Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by • Community Member
  • 66725 Views
  • 186 replies
  • 57 kudos

Lost history and leafs

Hi. I had history and leafs saved with using Nest Aware. I replaced the WiFi router just over the weekend and had to change the name and settings for Nest thermostat and many connected appliances using the new WiFi name. I was distressed to learn all...

Lehfeldt by • Community Member
  • 637 Views
  • 4 replies
  • 1 kudos

New Camera Only Gives 3 hour Video retrieval

Hi Folks, I’ve got Nest Aware subscription and connected the new Nest Cam, added it thru my Google Home App, and it can be accessed via same…..but it only provides 3 hour video retrieval. What step did I miss? Thanks.

19999 by • Community Member
  • 444 Views
  • 3 replies
  • 0 kudos

Re-activate a cancelled Nest subscription

A few months ago we moved to a different state. Right before we moved, I canceled my Nest subscription. It is set to cancel in August. However, I want to re-active the subscription and do not see any way of doing so. Do I just need to re-purchase onc...

No compatible devices

my nest aware was working fine until I had to remove and re add my wife to our home due to it not recognising her on the hub we had recently purchased.this removal took all our cameras off the home and I had to re add them and now I get no compatible...

Towle92 by • Community Member
  • 312 Views
  • 1 replies
  • 0 kudos

Charge for google hidden camera

I have a charge on my account for $29.99 for Google Hidden Camera. Does anyone know what this is? I cant find any information about what this is.

Update payment

I would like to update my payment for my nest cameras 

Nest Aware Renewal

My nest aware was renewed a few days before I moved. I tried to cancel but will not let me cancel until my next billing date, which is a year away. I tried calling the help person for Google but she said she cannot give me any kind of refund and coul...

Ihateyou by • Community Member
  • 347 Views
  • 1 replies
  • 0 kudos
to vote