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Nest Aware

Blog Posts

Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by Community Member
  • 25295 Views
  • 186 replies
  • 42 kudos

Over Charged for Nest

I was over charged $148 for my subscription in June when the renewal date isn't until September, and is a $60 annual charge.This is my first concern. The second is that Nest Aware is now Google Home, so why is NA even charging at all when the service...

JillN by Community Member
  • 728 Views
  • 10 replies
  • 0 kudos

Error code 299

How do I fix this error on the google nest? How do you fix the C wire? Who do I call?

Help me find the code on the Nest app's QR code scanning screen.

hi everyone, I’m just wondering if somebody can help me to how to add my husband to the Nest app on his phone I can’t find the QR code on the Nest product even though I reset it back to factory and it only saying I was able to find is the key entry a...

Power75 by Community Member
  • 584 Views
  • 6 replies
  • 0 kudos

Nest not working after subscription

I am shocked to see that big name Google is providing trash services here, every second person is having issues with subscriptions same as I do. I paid yesterday for a year subscription but not able to see past events saved. Did I waisted $60? Or wou...

Camera History not loading

I have 3 nest cameras linked to nest home 1 Doorbell and 2 outdoor cameras, I subscribe to your service and when reviewing recent video via web browser history (1-2 days) the thumbnail appears when mousing over the timeline but the footage never load...

Duplicate Charge for my Renewal

I was charged a duplicate amount for my renewal. How can I get this corrected and the charge refunded to my Credit Card? Jeff Babisz

JBabisz by Community Member
  • 375 Views
  • 5 replies
  • 0 kudos

Refund for Renewal

My subscription auto-renewed 2 days ago. I'm moving and no longer need the service. Chatted with support about a refund, but they wouldn't provide it. #frustrating. Anyone have any success with a refund in a similar circumstance?

Billing charged

I got charged $6 but I had previously cancelled my subscription because I don’t use the camera anymore. How do I call to get a refund?

Kozy by Community Member
  • 272 Views
  • 5 replies
  • 0 kudos
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