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Nest Aware

Blog Posts

Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by Community Member
  • 186 replies
  • 45 kudos


After my free trial ended my subscription was supposed to start and it hasn’t. It has been four days now and I still have no recordings longer than the minimum three hours.

Marto123 by Community Member
  • 16 replies
  • 0 kudos

Google Hub Max Photos displayed out of sequence / randomly

Google photos displayed on Hub Max are random and out of date order. How do I fix that? Have searched and actioned as many of the suggested fixes found online but to no avail. Need a smarter fix, please!

Kinni by Community Member
  • 0 replies
  • 0 kudos

I don't recognize a $50 charge on a credit card

Every January I pay my annual subscription and I have 2 nest aware charges, but they are on another credit card. Recently, I was billed $50 from Nest and that credit card is not in my subscriptions and I do not know what this charge is? I am putting ...

Credit card

Can't get google home to accept my credit card, I get 2 errors 1 card not is supported on this platform 2 ( mostly) ask me to update my card info So HELP PLEASE!

Video History from May 9th 2023

We are needing to recover the ‘Event Data’ on one Nest Cam for May 9th 2023 from 7:00am to 7:00pm Central Time. The ‘Nest Cam’ has an active ‘Nest Aware Plus’ subscription with 60 days of events. However we were just notified that the event data for ...

beals by Community Member
  • 4 replies
  • 0 kudos
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