cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Nest Aware

Blog Posts

Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Start a conversation

Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by • Community Member
  • 71854 Views
  • 186 replies
  • 57 kudos

Resolved! Upgraded to Nest Aware and Video History is Deleted

Hi, We had an incident and I was trying to pull camera footage from our doorbell. I had a previous subscription and could pull a still photo but not the full footage. I logged in and decided to upgrade because it was marketed as last 30 days of event...

christy2 by • Community Member
  • 1333 Views
  • 1 replies
  • 0 kudos

No video playback

Says i have no subscription but i pay monthly subscription of £6

Trace1 by • Community Member
  • 292 Views
  • 1 replies
  • 0 kudos

Wrong account for nest aware

I purchased under the wrong google accountnow am being redirected so many times to try to get it either cancelled or switched. But I just lost an important event that occurred on my business and needed video for the police during all this mess and di...

KBKLEEN by • Community Member
  • 336 Views
  • 1 replies
  • 0 kudos

Recover old footage

Is there a way to recover older than 3 months camera footage. I presume it goes to the Cloud, and maybe for some extra payment we could get hold of it.

Zsu by • Community Member
  • 442 Views
  • 1 replies
  • 1 kudos

Resolved! Overcharged $86

Please email me at #. My bank account has been charged 3 times for $80 and some change. I could not find a phone number to contact any representative.

I paid subscription not working

Hi my subscription was renewed in feb pf this year. I had an issue where i was charged again in April. Last year was the same problem where I paid twice due to the device was giving trouble and a reactivation was required. Please look into this issue...

I can no longer cast to the speaker groups I created

I created a speaker group out of nest speakers about a year ago, and for the longest time I was able to cast the YouTubes videos and audio to those speaker groups from my android phone or Dell laptop, on my home network.Now, all of the sudden that op...

to vote