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Nest Protect

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Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by • Diamond Product Expert
  • 3566 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 133364 Views
  • 243 replies
  • 11 kudos

No proactive app notification when a protect goes offline?

I had to make a change to my home network that most of my smart devices handled well, no intervention. I thought the Protects did too. Days later, I happen to notice one of the Protects lit up a yellow ring. Sure enough, it had been offline for sever...

PaulQ by • Community Member
  • 532 Views
  • 0 replies
  • 2 kudos

Error connecting Nest Protect: P030

I have a Google Nest system (router and 2 points), Nest Thermostat and Home devices but I'm having difficulty connecting a Protect (smoke detector). I've tried restarting my router, my phone, uninstalling/reinstalling the Nest app and am definitely o...

Inca_kola by • Community Member
  • 1025 Views
  • 2 replies
  • 0 kudos

Problem updating Protect devices

I recently got a new router from Verizon, and my network name and password have changed. I was able to update my Nest thermostats, but I can’t update the Protect devices.Please advise. I’ll accept any and all help.Thanks.~ John

JBananas by • Community Member
  • 348 Views
  • 0 replies
  • 0 kudos

Nest Protect Wiring Harness

I have a Nest Protect 2nd Generation Smoke Detector/CO alarm and it did not come with the wiring harness, even though it is a wired model. I need one. Can you please open a case for me and have one sent to me? Thank you.

Nest Protect Gen1

Hi, I recently painted and somehow the Nest Protect backplate went missing. I tried to fine a 3D print file but have not. Anyone know where to buy the backplate and also the connection wire?

AJRNYR by • Community Member
  • 331 Views
  • 0 replies
  • 0 kudos

Hacked home nest

I have been dealing with a remote controlled hacker using an I phone and windows computer and they're in my electronics and my parents and friends phones is there a way to block them from using the home nest app? This has been going on for almost 2 y...

Christi by • Community Member
  • 945 Views
  • 2 replies
  • 0 kudos

Unable to add device to App

Hi, I accidentally deleted one of my Nest Protect Smoke and Carbon Monoxide alarm from the Nest APP, and I am not able to add it back to the App. I tried different location, e.g. very close to the assisting device, close to the router, etc.Please hel...

leejenn11 by • Community Member
  • 439 Views
  • 0 replies
  • 0 kudos

Why can’t I connect hue to protect

Google why isn’t still not possible to turn on the Philips hue light when the Nest Protect sounds the alarm? I guest that Nest was working on safety for users. iam really disappointing and I have a shame that I bought that Nest Protect, I was better ...

RP82 by • Community Member
  • 1069 Views
  • 2 replies
  • 4 kudos

Unresponsive Nest

Hi,I am facing issue with fixed Nest protect device. In which is says everything fine while its not fine.The device shows everything is OK, but when I tried to disconnect the network or power from the source, it does show any alarm or notifications. ...

Faisal906 by • Community Member
  • 404 Views
  • 0 replies
  • 0 kudos

Nest Protect - Feature Request - Add Location Plus Voice - Garage

Hello,Requesting that location "Garage" be added to locations for Nest Protect. Sure I can use a custom name and it is named garage but the verbal announcement cant say garage so I picked the closest to me - basement - but I don't have a basement. Ma...

ixlr8 by • Community Member
  • 800 Views
  • 3 replies
  • 1 kudos
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