Google Nest Community

P018 troubleshooting and cleaning do not work

One of the 6 Nest Protect I bought back in 2018 starts biping whenever it is connected to the network and shows P018 error. I've tried P018 troubleshooting and even cleaning but it does not work. Where could it be sent for repairing, knowing that it ...

Please my gmail account 2month is not login

Nest Camera and Nest Protect.... Different wifi networks

When I go to add Protect, the Nest app tries to connect to my camera to help getting connected. However, it's on my camera wifi network. Nest Protect will be on my IoT network. Will the camera connection timeout and allow me to just add Protect to my...

Nest falling off the wall

The front part of my nest won’t stay attached to the wall. It’s like it just doesn’t click in together properly. This leaves the nest to routinely lose its battery and disconnect. Is there anyway to simply replace the front part of the nest.?

Unable to add Protect to my home

I got a nest Doorbell first - loved it. Then a thermostat - love it. So…I bought a protect but I cannot connect. The doorbell was Nest so I have a ‘legacy’ nest account. I have tried everything to connect the protect but after filling in all the fiel...

All Protects pulsing yellow after CO cleared

We had a carbon monoxide event at our house due to running a classic car for a few minutes in an open garage. Thankfully, our Next Protects alerted us, and we were able vent the house. Thank you, Nest!After venting the house with several fans, I got ...

Nest protect chimed and said hi in the middle of the night. WHY?

It was 4:30am. I was sound asleep. Then the unit woke me up with a musical chime and it said "hi." There was no record of it in the app and I cannot figure out what's going on. I'm a light sleeper and do not want to be awakened again! Google searches...

Can you remote access trouble codes on NEST Protect?

One of my NEST Protect units is "offline" on my app. Is there a way to get trouble codes from the app? So far the app doesn't look like there is any thing besides status. Thanks!

Error P006 when trying to connect Nest Protect with internet

I installed and connected my first Nest Protect with no problems. When I try setting up the 2nd one I have, I keep getting a P006 (3.10) error. There is no information anywhere on the Nest website about this error. What is this error and how do I fix...