Google Nest Community

Smoke sensor failed--again

Attn: Jake(Community Specialist) -- you closed my last thread on this topic while I was waiting for an escalated reply based on your message. No one from next level has responded and it is well past 24-48 hours--"I am sorry for the late reply. I have...

Nest protect false alarm… tech support says buy a new device … 2 year warranty ended in august!!!

There has to be a better answer… for false alarm. 2 year Warranty ended in August of this year, and now in October, the nest protect is saying “heads up smoke detected in the kids room…” when there is no smoke. tech support says… sorry, but we recomm...

Google Nest Protect Smoke Alarm alert to iPhone not loud enough

Hi to all,I just bought and configured 3 x battery Nest Protect alarms for my elderly parents house and after lighting a bit of paper to trigger an alarm, I received an alert but it was jut a simple notification to the Nest app.My question is - Is th...

P030

Nest Protect sensors failed... But this is a fairly new device

My Nest Protect all of sudden started beeping and saying that the sensors have failed. This should be good until 2029. I brought it last year from Home Depot. What should I do?

New nest protect with no power.

Our old nest protect expired so we installed a new one using the same wires and connectors. We also added a battery one to our network in another part of the house. Both test fine and say ready, but in the app, the wired one says power out and the gr...

Nest Yale Lock - Error T013

We are unable to connect our new Nest Yale Lock to either our Nest Protect or Connect. We’ve scoured help pages and done everything recommended, from resetting everything to managing settings on the router. We have almost every Nest product and have ...

New owners wants to reset nest protect and former owner will not cooperate.

We purchased a condo with a nest system (doorbell, cameras, nest protect and thermostat). I was able to reset and reprogram the thermostat but the camera and doorbell won’t respond and the old owner won’t respond. What do I do?

Faulty Nest Protect

I have Nest Protects in my home and love them. I have had absolutely no problem with them. Last year, I decided to buy my mother one for her house. She has been upgrading to many smart home products and I thought it would be perfect for her. After on...

Missing 2 backplates for Nest Protect battery units

Hello! We recently moved and misplaced 2 of the 3 backplates for our Gen 2 Nest Protect battery powered units. I would like to purchase replacements, but cannot find them online. Please help. Thanks.