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Nest Protect

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Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by Googler
  • 190 replies
  • 5 kudos

Everyday sensor problem followed by sensor restored

One of my Nest Protect devices (all Gen 2) records a sensor problem and a sensor restored everyday, both at the same time. Please see included screenshot. I only noticed because I checked the history. Otherwise, there's no daily indication of any iss...

geotu by Community Member
  • 3 replies
  • 1 kudos

Keeps beeping

Our best alarm started beeping very few seconds, so we changed the batteries, but it’s still beeping any idea why? We put in the batteries advised which cost us £15 but annoyed now

Linda00 by Community Member
  • 3 replies
  • 0 kudos

Energizer Ultimate Lithium AA (L91) batteries Draining too fast

Hello, we’ve had our nest protect for about 1 year. We replaced the batteries as requested ( Energizer Ultimate Lithium AA (L91) batteries) about 2 months ago and now we are getting the same low battery alerts. Seeing as the batteries have previously...

Cyh1419 by Community Member
  • 2 replies
  • 1 kudos

Resolved! Nest Protect batteries burning hot & Nest support experience

About 3 weeks ago I was woken up in the middle of the night by a beeping sound, and after several minutes of investigation turned out to be a Nest Protect. When the Nest Protect was removed from the ceiling, it emitted a sort of burning electronics s...

IMG_0030.jpg IMG_0030_Thermal.jpg
RobinS by Community Member
  • 3 replies
  • 0 kudos

Nest Protect Battery Type (Energizer Lithium discontinued)

Hi,The manual states Nest Protect must use Energizer Ultimate Lithium AA batteries, but these have been discontinued. I could not find any at my local Home Depot and etc. Any remaining stock is heavily marked up on Amazon etc, if available at all.Reg...

yatyesam by Community Member
  • 8 replies
  • 0 kudos

Cannot connect Protect to wifi

I got a new router and my 2 protects won't connect. I deleted them from my app and they will not connect even through new setup. My Thermostat connects fine.

none1 by Community Member
  • 8 replies
  • 0 kudos

Nest protect wiring

So I recently moved and forget to bring the wiring needed to hardwire the nest protect. Where can I purchase the wiring needed to get the units hardwired again? Thank you!

DH1234 by Community Member
  • 5 replies
  • 0 kudos

Nest Protect Backplate

where can I purchase a backplate for a 2nd generation wired Protect. So home renovation went a little to far. The plate was destroyed and I cannot seem to find a replacement. Please help.

Tmyers367 by Community Member
  • 7 replies
  • 0 kudos

Mounting bracket too small on battery version of nest protect

I am mounting the battery powered version of Nest Protect Gen 2 and the mounting plate does not line up with the screw holes I have. I believe the wired version has a mounting bracket that would work. How can I get a new mounting bracket?

zain by Community Member
  • 4 replies
  • 0 kudos