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Nest Wifi

Forum Posts

Nanoleaf Troubleshooting for Nest Wifi Pro users

Hey Nest Community, Some of you have encountered an issue between Nest Wifi Pro version 3.73.406133 and older versions of Nanoleaf Essentials products (below version 3.6). There is an incompatibility which causes Nanoleaf Essentials devices to become...

Google wifi unit not working after changing setup

Hi there, I have 3 Google wifi units. My son originally set them up using his account. I recently decided to transfer the management to me so I can turn on safesearch etc. When he did a factory reset of the units from his account, so that we could tr...

TomM1 by Community Member
  • 289 Views
  • 4 replies
  • 0 kudos

Nest wifi point making no sound

Hello, I own a Nest wifi point. I use it as a Google Assistant. When I said "hey Google," it made no sound, so I tried playing music on it, and it did not make a sound. Please help!

Cyanidle by Community Member
  • 406 Views
  • 7 replies
  • 0 kudos

Allowing devices in the main SSID to appear in the guest SSID

I have a client using a Google WIFi Mesh network covering a building with a restaurant and private rental rooms. They are adding TV’s (with Apple TVs) in several places that will sometimes run digital-signage content, sometimes streaming (Netflix, Yo...

DaveKorns by Community Member
  • 404 Views
  • 6 replies
  • 0 kudos

16 year old able to get around restrictions

Hi, I’ve had my Google wifi running for a while now and all is fine except my 16 year has figured out how to bypass the restrictions I’ve set up on the Google home app. He has figured out that if he disconnects his device from the Google wifi he can ...

Sadye by Community Member
  • 289 Views
  • 4 replies
  • 0 kudos

External email issue

For some reason i can’t receive emails if I’m connected to the home network. anyone else have this problem or know how to resolve?

Kotch99 by Community Member
  • 229 Views
  • 3 replies
  • 0 kudos

Google Nest Wifi Point Speed Issues

This is a continuation to this thread, unfortunately I was traveling for the last 5 weeks with limited internet access so I couldn't respond in time before the thread was locked out. The only update I wanted to provide was, I've tried everything that...

cstriker by Community Member
  • 516 Views
  • 7 replies
  • 0 kudos

No response from Tier 2 support after numerous phone calls

I contacted support regarding my Google Wifi. The download speed drops more than 75% from the router to the farthest room - 75-80 feet away using 5 wifi devices. My first call was approximatley 3 weeks ago and have probably made 15 phone calls. I kee...

rburgoon by Community Member
  • 665 Views
  • 11 replies
  • 0 kudos

Devices connecting to wrong wifi point

HiI have a 2nd Gen Google Mesh router which is connected via ethernet cat 6 to 2 gen 1 mesh access points. This configuration has been working well for the past 4 months. But in the last few days several devices appear to be connecting to the Mesh ro...

bergipau by Community Member
  • 566 Views
  • 5 replies
  • 1 kudos

Family wifi decives turns to unamed device

The family control its by device name, when I create a schedule and add devices to that schedule, it works, from time to time, devices are recognized by the system as unamed devices and the schedule do not apply the rules to that device anymore. It's...

Memojuass by Community Member
  • 345 Views
  • 4 replies
  • 0 kudos

Adding Older Network Printer to Google Mesh Wifi

I have an older networkable printer (LaserJet pro 400 series M451dn) and am having trouble adding it to the mesh node for wireless printing. My gateway node (attached to provider modem) is 192.168.86.1. The mesh node is 192.168.86.21. Connecting the ...

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