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Nanoleaf Troubleshooting for Nest Wifi Pro users

Hey Nest Community, Some of you have encountered an issue between Nest Wifi Pro version 3.73.406133 and older versions of Nanoleaf Essentials products (below version 3.6). There is an incompatibility which causes Nanoleaf Essentials devices to become...

Troubleshoot setup: Google Wifi, Nest Wifi or Nest Wifi Pro

Here are some steps I recommend to resolve issues during the setup of Google Wifi, Nest Wifi or Nest Wifi Pro.Before trying these stepsMake sure that you purchase your Wifi device(s) from the same country where you'll be using them. Since wireless re...

David_K by • Diamond Product Expert
  • 8724 Views
  • 0 replies
  • 7 kudos

One of three google Wi-Fi routers will not connect to the network

I have three Google wifi routers and two are able to be found/connected without issue. The third however, blinks an amber light nonstop. I have manually reset the router several times but it inevitably goes back to blinking amber. Any suggestions on ...

Kmurph by • Community Member
  • 471 Views
  • 1 replies
  • 0 kudos

Resolved! How can I confirm Nest Pro was installed?

I hope I installed Nest Pro as an upgrade from my older Nest. But, I can't find an About tab, so where can I go to confirm in Home that Nest Pro is the installed version?

Willgamer by • Community Member
  • 677 Views
  • 2 replies
  • 0 kudos

Resolved! Wifi IP configuration failed

Hi Using Pixel 6, since yesterday somehow unable to connect to my work wifi (so I have no access to the router). It shows disconnected /IP configuration failed. Things I tried but didn't work Airplane mode, clearing play store cache, forgetting wifi,...

Rishi2 by • Community Member
  • 821 Views
  • 1 replies
  • 0 kudos

Resolved! Escalation in support team

Wifi ⋅ Issues with WifiCase ID 1-9774000034697Wifi ⋅ Issues with WifiCase ID 3-6884000035224I am writing to express my deep frustration regarding the ongoing issue I've been experiencing with my WiFi device. Approximately a month ago, I reached out t...

Multiple Issues with Nest Wifi mesh system

1. I have mesh 3 routers Nest Wi-Fi system. Lately from time to time one router, randomly, goes offline.Any idea why and how to fix it?2. Also, at the router level, the internet speed is 850/800 MB/sec. Devices close to the main router have a speed o...

vaal326 by • Community Member
  • 2893 Views
  • 13 replies
  • 1 kudos

Google Router Node unresponsive

One of the 4 nodes on my Google mesh network is not responding. Its indicator lights are showing a solid blue but the Home App does not recognize the node. I have tried powering down and rebooting and I tried to do a reset but I'm not sure I know how...

Resolved! Home and all Nest Wifi Pro devices disappeared from Google Home app

My home network comprises 4 Google Nest Wifi Pro devices that I set up in April 2023. I have had no problem with the network, but just today I decided to open the Google Home app (iPhone) for the first time in a few months. The home to which the devi...

foooooozle by • Community Member
  • 1760 Views
  • 10 replies
  • 0 kudos
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