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Nest Wifi

Forum Posts

Nanoleaf Troubleshooting for Nest Wifi Pro users

Hey Nest Community, Some of you have encountered an issue between Nest Wifi Pro version 3.73.406133 and older versions of Nanoleaf Essentials products (below version 3.6). There is an incompatibility which causes Nanoleaf Essentials devices to become...

Troubleshoot setup: Google Wifi, Nest Wifi or Nest Wifi Pro

Here are some steps I recommend to resolve issues during the setup of Google Wifi, Nest Wifi or Nest Wifi Pro.Before trying these stepsMake sure that you purchase your Wifi device(s) from the same country where you'll be using them. Since wireless re...

David_K by Diamond Product Expert
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Resolved! Wi-Fi Scheduled pause

In the past I could see everyone connected to my router and disable them. This feature seemed to go away. In addition you can no longer pause the WiFi on a schedule. I’ve followed the steps (favorites, WiFi, etc.) but only getting option to send info...

Resolved! Google WiFi Port Forwarding in Google Home App

I have up-to-date firmware in my Google WiFi mesh network and up-to-date Google Home App on my iPhone. When I navigate to Network Settings -> Advance Networking -> Port Management, my only options are ‘Privacy Settings.” There are no options for sett...

Rickturl by Community Member
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  • 2 replies
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Google Nest Mesh system not connecting to T-mobile Gateway

I recently started having internet connection issues. My current set up is a T-mobile Gateway 5G Modem/Router to 3 Google Nest Wifi pucks. I’ve had these pucks for about 2 years and they’ve been wonderful. However, due to slow internet speeds and con...

Spencer88 by Community Member
  • 1598 Views
  • 1 replies
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EXTREMELY High Packet Loss (~90%)

I own an IT Business and have a client that is experiencing slow speeds most of the time. I have verified the ISP is not having issues, there are no other network devices except the ISP Modem that is not producing a wifi signal and various other chec...

base742 by Community Member
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  • 1 replies
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I need an update on a replacement nest wifi.

I received an email from Google support offering to replace my nest wifi after I fill out a form on their website. I filled out the form and need an update. It's been 3 or 4 weks.

Resolved! Cannot change WAN connection settings

I cannot change the WAN connection settings on my google nest WiFi router. I followed the workaround posted in a now closed thread wherein I went to the setting via the point and not the WiFi network and it still did not work. It asked me to unplug t...

Nest wifi router - cannot change pppoe username and password

I am in Australia, using NBN. Connecting my Google NEST wifi router to the NBN router with an ethernet cable. The connection has been without problem.Recently, I changed my NBN supplier and need to change the PPPoE username and password.However, when...

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