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Nest Wifi

Forum Posts

Nanoleaf Troubleshooting for Nest Wifi Pro users

Hey Nest Community, Some of you have encountered an issue between Nest Wifi Pro version 3.73.406133 and older versions of Nanoleaf Essentials products (below version 3.6). There is an incompatibility which causes Nanoleaf Essentials devices to become...

Troubleshoot setup: Google Wifi, Nest Wifi or Nest Wifi Pro

Here are some steps I recommend to resolve issues during the setup of Google Wifi, Nest Wifi or Nest Wifi Pro.Before trying these stepsMake sure that you purchase your Wifi device(s) from the same country where you'll be using them. Since wireless re...

David_K by Diamond Product Expert
  • 10196 Views
  • 0 replies
  • 7 kudos

Resolved! Nest Hub acting like it's on AP Isolation

I just joined a Nest Hub to my network and I am getting a:"ConnectedFollow the instructions in the Google Home app" error.The hub is acting like it's on a different network, but I only have the 1 mesh derived from my Nest mesh network. I have reset 4...

prostang by Community Member
  • 1713 Views
  • 4 replies
  • 0 kudos

Nest Wifi Pro router connection - no 12V slot available

I purchased a nest becaue it was supposed to be super easy to set up. Unfortunately, I'm stumped at my first action...my Spectrum-provided router needs the only 12V slot on it for its own power source, so i can't connect my Nest Wifi pro to it as dir...

Gaily by Community Member
  • 844 Views
  • 1 replies
  • 0 kudos

2.4ghz devices won't stay connected

I have 3 Google nest wifi pro devices which are having issues as of 2-3 weeks ago. I have 50-60 devices connected to the Wi-Fi or hard wired. Lately, I can get the 2.4ghz only devices to connect to the Wi-Fi but they will disconnect after about a day...

dalester by Community Member
  • 834 Views
  • 1 replies
  • 0 kudos

Nest pro set up - Connection Failed

I'm trying to set up a Nest network for the first time. - via Google Home on my iPhone. I've physically connected the first Nest Pro to my router but get a 'connection failed' message. I've tried resetting everything but get the same message.I've cal...

havengreen by Community Member
  • 1869 Views
  • 6 replies
  • 0 kudos

Bricked Google Wifi Puck Model AC-1304

Dears..I recently purchased two AC-1304 Google Wifi Pucks..I managed to connect one to my existing mesh network and couldn't for the life of me connect the second device..I tried resetting to factory settings by pressing the reset button as I connect...

Bquraini by Community Member
  • 1148 Views
  • 1 replies
  • 0 kudos

Nest WiFi router

Hi allI have one WiFi router and one WiFi point. In some places of the house I have poor connection. Can I connect and use the second WiFi router instead of the second WiFi point to my mesh to improve connection?

EduardR by Community Member
  • 889 Views
  • 1 replies
  • 0 kudos

Google Nest WiFi "Data Usage" Information Missing

Yesterday I realized the "Data Usage" information for my Google Nest Wifi in the Home App is gone. All the data usage history (1-day, 7-day, 30-day) is missing. The app will also display 4 hours worth of data in the 1-day graph before it goes blank a...

Screenshot_20231021_153107_Home.jpg Screenshot_20231021_153134_Home.jpg
Gilport by Community Member
  • 3779 Views
  • 8 replies
  • 2 kudos

Google Wifi points blink blue then turn off

I have 3 Google points. I connected the first one to the router and have the Google Home app installed. I set up the network and this one Google point is working. When connecting the other 2 points the devices blink blue and then turn off. They are n...

JOyKA by Community Member
  • 4308 Views
  • 1 replies
  • 1 kudos

Resolved! Set up a network that uses VLAN tagging - google wifi nest pro 6e

Hi,I want to connect my new Google Wifi Nest Pro 6e directly to the Fiber box (without the ISP provided router).I am trying to connect via PPPoe in the google configuration menu, but can't connect to internet.I saw that this is related to VLAN issue....

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