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Nest Wifi

Forum Posts

Nanoleaf Troubleshooting for Nest Wifi Pro users

Hey Nest Community, Some of you have encountered an issue between Nest Wifi Pro version 3.73.406133 and older versions of Nanoleaf Essentials products (below version 3.6). There is an incompatibility which causes Nanoleaf Essentials devices to become...

Troubleshoot setup: Google Wifi, Nest Wifi or Nest Wifi Pro

Here are some steps I recommend to resolve issues during the setup of Google Wifi, Nest Wifi or Nest Wifi Pro.Before trying these stepsMake sure that you purchase your Wifi device(s) from the same country where you'll be using them. Since wireless re...

David_K by Diamond Product Expert
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Main router has wifi 6e, point has wifi 6

When my Galaxy Z Fold 3 5G is connected to the main router I am getting WiFi 6e, but when I'm connected to a point I am only getting WiFi 6. Is this intended?I have an ethernet cable, cat8, going from the main router and plugged into the globe positi...

-sam by Community Member
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  • 1 replies
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Connection problem, light always yellow

Good afternoon, I bought 2 Google Nest Wifi Pro in the USA 2 months ago, model G6ZUC, I configured it and everything worked perfectly, now I bought another 2 because my house is very big, but I bought 2 more in Italy, here our houses are made of maso...

Nest router AC2200 dropping connetion

Hello, I've been having issues for many, many months with nest dropping connection. I got SO tired of it and bought a new one yesterday. Today I am still having the same issue. I thought maybe it's the modem an Arris surfboard SB6190, but it's connec...

Wifi not showing up in the app

The 3 google Wi-Fi’s are active and we have internet, but they are showing up in the app any more and when I try to add them, it doesn’t recognize them at all. what happened and any ideas in how to fix it? I’ve done the disconnect and turn off it all...

Shalaren by Community Member
  • 608 Views
  • 1 replies
  • 0 kudos

Ethernet not working with unmanaged switches

Hi everyone,Over the past week or so, I started having issues with my ethernet-connected devices. First, I would start getting random notifications from my various smarthome hubs (Smarthings, Yale, Arlo, etc.) that they are coming offline. The common...

bessie31 by Community Member
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  • 1 replies
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Pixel 7 Pro won't connect to Nest WiFi Pro

The Nest WiFi pro has been less than reliable overall since I purchased it a month ago. 3 endpoints with a wired backhaul on an unmanaged switch. Main unit connected to Netgear modem. No other competing WiFi in the area, this system replaced an aging...

clkoontz3 by Community Member
  • 1723 Views
  • 4 replies
  • 1 kudos

Google home is completely reset

My google home app is completely reset and it will not pick up any devices however I have two mesh pods set up and they were working fine for the last two years. Today it is asking me to set up the app and when I try to no connection and no devices.

Nicosso by Community Member
  • 472 Views
  • 1 replies
  • 0 kudos

Connected Wifi point isn’t showing connected (or disconnected)

So I bought the wifi 2 pack mesh and everything seems to be working well… wifi is connected. Solid … BUT when I look at the app it shows only one “connected” with the green dot and the other one (which is where the wifi is hardwired to the modem) app...

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Rick949 by Community Member
  • 736 Views
  • 3 replies
  • 0 kudos
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