Security

Blog Posts

An update for our Nest Secure, Dropcam, and Works with Nest Users and Developers Read more

Update for Nest x Yale Lock and Nest Detect Users Read more

Forum Posts

Mobile Security for Lorcana Card App

Hello everyone,I've been using the Lorcana Card app and am curious about the best practices for ensuring the security of my cards and data on mobile devices. I want to make sure that my collection is well-protected, especially considering the potenti...

Nest x Yale: new installation, batteries drain in 24 hours

I have just installed the YalexNest lock; and I have a battery drain after 1 day! The nest hub device is 3' from the lock; the batteries are new Energizer, I've sprayed the contacts with an electrical cleaner, my Starlink modem/router is about 15' fr...

NEST x YALE Cannot edit, create passcode in NEST App

I am having the exact same issue I cannot change my passcode. I get the same errors as mentioned in the previous post. NEST x YALE Cannot edit, create passcode in NEST App Please help.

Nest camera in bedroom won't record any events

This has to be the worst piece of **bleep** I've ever seen in my life it doesn't work it hasn't worked in the last 4 months and yet I'm paying every month it was so bad you even gave me a month credit the bedroom camera will not record any events why...

Kat16 by Community Member
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  • 1 replies
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6 digit code not there

There is no 6 digit code to connect my Yale lock. I tried all the different numbers on the back, but there is no 6 digit code like the instructions show. Help!

Nest Yale Lock - motor not working

My nest lock has started reporting "the deadbolt is blocked" whenever attempting to lock or unlock it through the Nest app or google home app. The bolt glides smoothly when turning it manually. I've performed all the troubleshooting steps I can find ...

geminijedi by Community Member
  • 1026 Views
  • 1 replies
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Resolved! Nest x Yale passcode creation

 I am not able to create passcodes after having to reset my lock to factory settings. I came home to my lock not being accessible via the nest app (was gray/not actionable). Nest Connect light was out. So I reset it/removed it from the app, reconnect...

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Nater50 by Community Member
  • 2352 Views
  • 6 replies
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Nest Connect

I am not able to connect the Nest Connect module to either my Nest app or Google Home app. The Nest app just keeps showing a smoke detector with a flashing circle and states "assisting product" and below it says "connecting" but it does not. On the G...

kevin2025 by Community Member
  • 608 Views
  • 1 replies
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Google Nest not connecting to Wi-Fi for Nest x Yale Lock

Hi, I have a Google x Yale lock and for some reason I cannot get the Nest to connect to Wi-Fi on the Nest app. I keep getting the error message NA004(0.80). Not sure how to fix this as everything I have tried has not worked. Any help? Thank you.

Zacharyts by Community Member
  • 1196 Views
  • 4 replies
  • 0 kudos
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