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Security

Blog Posts

An update for our Nest Secure, Dropcam, and Works with Nest Users and Developers Read more

Update for Nest x Yale Lock and Nest Detect Users Read more

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What size Allen wrench do I need?

I have an installed Google nest flood light that I need to remove to fix the electrical box but I don't have the Allen wrench it came with to remove the security screw. What size do I need or how can I get a replacement if it's not a wrench I can get...

ajcoss by • Community Member
  • 813 Views
  • 1 replies
  • 0 kudos

Google is a JOKE

Google is such a joke that you can't get anything done in their call centers. Their customer service does not want to help you. They are in the corporate giant who are too big to care because they know they can get away with anything they want. Try t...

mm12345 by • Community Member
  • 490 Views
  • 0 replies
  • 3 kudos

Resolved! Google Nest code redemption

I just returned to US from Doctors Without Borders and am trying to redeem my Nest credit of $200 but the code from older email is not accepted. (Says - code does not exist)Please help

Cambres by • Community Member
  • 1329 Views
  • 1 replies
  • 2 kudos

Nest x Yale Guest Passcodes Not Working

My Nest x Yale lock codes that I assign to my Airbnb guests are not working. This happened several weeks ago and it turned out the battery was dead, so I replaced the batteries and it worked for the following two sets of guests. Then last night I had...

cohe9016 by • Community Member
  • 463 Views
  • 1 replies
  • 0 kudos

What timezone is my nest x yale lock?

Hi, I have a nest x yale lock on a vacation house, so I set up codes for each guest week, with a start date and time.I'm now living in a different time zone to the house, so which time zone is the code active for? E.g. is 2pm on the nest app 2pm acco...

Corollala by • Community Member
  • 645 Views
  • 1 replies
  • 0 kudos

Resolved! I'm done with Google Nest Poor Service

My account (5 years) can't be switched to the new system...who knows why. So I log out, and can't login again. No password reset emails are ever received. So I then attempt to set up a new account and now my devices are linked to the old account whic...

My Nest/Yale Lock has disappeared from my nest app HELP

Hello , I am using the nest app for my Yale/nest locks , one of my locks went offline , so I googled the solution and it said to remove the nest connect , rest to factory settings , and add again to my nest account . Now my locks have disappeared fro...

ConnieH by • Community Member
  • 739 Views
  • 3 replies
  • 0 kudos
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