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Security

Blog Posts

An update for our Nest Secure, Dropcam, and Works with Nest Users and Developers Read more

Update for Nest x Yale Lock and Nest Detect Users Read more

Forum Posts

Nest Yale Lock recalibrate after install

I set my lock up before installing it to make sure all the connections and controls were good. I have since installed the lock in the door but am not able to lock or unlock via the app. I am able to manually lock and unlock with no issues or excessiv...

daviddrys by Community Member
  • 5014 Views
  • 3 replies
  • 1 kudos

The "Settings" button on Nest Yale lock not enabled

The settings button on the keypad of my Nest Yale lock doesn't come up. I just installed the lock this evening (Jan and I noticed that the settings button is not active. I have reset the lock twice and still there's no settings button. How can this b...

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Chuks1 by Community Member
  • 8414 Views
  • 14 replies
  • 0 kudos

Cannot connect Yale lock to Nest app

After factory resetting the Yale X Nest lock to troubleshoot battery draining issues, I cannot complete the connection to Nest app.After reading more about this issue online, it appears this is due to the lock needing to be “removed” from my Nest acc...

Ms-lincoln by Community Member
  • 4195 Views
  • 16 replies
  • 1 kudos

Identify who opened the door

Is there a way to identify who opened the door? Each member of rhe family has its own passcode as well as some of the employees here at my house. I would like to know if it possible to check in the history, which used opened the door

Tulliofn by Community Member
  • 3700 Views
  • 8 replies
  • 0 kudos

Offline issue

I’m trying to get my lock to show online so I can change lock codes 

Mianjl1 by Community Member
  • 1231 Views
  • 5 replies
  • 0 kudos

SMS turning off location maps that sets it's self on my text messages

How do I turn off Map locations, when I send out text messages and say something where I'm going or a time about something it brings up a map location on the text messages. Don't show exact location I'm at or where I've been but it messes upy message...

Franny23 by Community Member
  • 2076 Views
  • 3 replies
  • 0 kudos

Morning Alarm

I have two google home displays in my houseone in the bedroom and one in the kitchen when I set my morning alarm in the bedroom, the alarm sounds on both displays (bedroom and kitchen) however I only want it to sound in the bedroom and I can’t for th...

KEdgar by Community Member
  • 761 Views
  • 3 replies
  • 0 kudos
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