cancel
Showing results for 
Search instead for 
Did you mean: 
Security

Blog Posts

An update for our Nest Secure, Dropcam, and Works with Nest Users and Developers Read more

Update for Nest x Yale Lock and Nest Detect Users Read more

Forum Posts

Nest Tag

Just got my 2nd nest secure and set everything up again to the new secure. Everything but my tags are working…They are “added” but NOT arming or unarming my system…Very annoying and YES I have troubleshot the problem through multiple forums on here a...

Tinnin24 by Community Member
  • 352 Views
  • 4 replies
  • 0 kudos

Lock is offline I am locked out

App shows lock offline. All recommended actions appear to require me inside the house. I can't get in. There are three locks. If it is a router issue, I still need to get inside to access the router.

Raritan63 by Community Member
  • 466 Views
  • 4 replies
  • 1 kudos

Adding a guest code to Nest Lock using Google Home

I just found out that I am being forced to move from the Nest App to the Google Home app for my Nest Lock but for some reason, I can't add a guest to just the lock on my home for a temporary period. It is forcing to add an email which I do not want t...

Professional Monitoring Options

Now that Brinks is no longer offering professional monitoring is there an option to purchase professional monitoring for the Nest Secure system from anywhere else? I never signed up for the monitoring previously but am now in need but it does not app...

OldBeard by Community Member
  • 2785 Views
  • 7 replies
  • 4 kudos

Next/Yale lock icon not showing on Nest app

HI all -So I installed a Nest/Yale lock on my condo. Locking/Unlocking works manually, and when I punch in my code on the keypad. I did pair up the nest app (Iphone) through the Connect dongle. the howto video explains there's a lock icon on the nest...

icebeing by Community Member
  • 2448 Views
  • 9 replies
  • 1 kudos

Yale x nest lock won't factory reset

My Yale x nest lock randomly stopped working. It wouldn't connect anymore. I attempted to factory reset the lock several times just as the instructions dictated. It will not reset. Regardless of how long I hold it. Any advice would be appreciated.

Ayanti by Community Member
  • 1989 Views
  • 7 replies
  • 1 kudos

Resolved! Bought condo with Yale lock, is Connect needed?

Hi,I recently purchased a condo that has a Nest Yale lock. I want to change the code.I saw when factory resetting it you create a temporary code, and then set it permanently in the app.I don't have a Nest Connect - am I still able to use the lock wit...

Schumi23 by Community Member
  • 1075 Views
  • 8 replies
  • 0 kudos
Polls
Do you use automations or Routines in your smart home?
to vote