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Security

Blog Posts

An update for our Nest Secure, Dropcam, and Works with Nest Users and Developers Read more

Update for Nest x Yale Lock and Nest Detect Users Read more

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Nest Co0nnect Yale Lock No green light no Yellow light no answers

I have tried and done every thing suggested. Reset my wifi reset my phone all I get is a blinking blue light and then it stops after several minutes. No yellow light and no good info on what to do. No phone number for customer service. cant get my lo...

CBen by • Community Member
  • 260 Views
  • 0 replies
  • 0 kudos

DO not received my promotion email for the sunsetting of Nest Secure.

HI I have the system for 3 years, but I dont not received my promotion email for the sunsetting of Nest Secure. I contacted google support today. here is the answer. "I understand your disappointment. Unfortunately, due to not receiving the email, it...

kevin6879 by • Community Member
  • 268 Views
  • 0 replies
  • 0 kudos

App won’t connect to Nest Connect

We recently had AT&T fiber internet installed. Since we have not been able to operate our locks using the app. When we try to add a lock, the message “Something went wrong. The app is having trouble connecting to your Nest Connect”. The error code is...

Beachbum3 by • Community Member
  • 307 Views
  • 1 replies
  • 0 kudos

Nest Yale logo not lighting up to complete set up.

I cannot complete the set up of the yale lock because the yale logo will not light uo after installing brand new batteries. I have reset the lock to factory settings and that has not worked. I think the privacy mode is stuck on which is why the yale ...

jed0325 by • Community Member
  • 717 Views
  • 3 replies
  • 1 kudos

Can not reset Nest Yale lock

I cannot reset Google Nest Yale, I tried following Nest's instructions.Does anyone have the same problem as me?

Ngoc by • Community Member
  • 440 Views
  • 3 replies
  • 1 kudos

Tile products

I have a tile security app does it work with Google?

Nest Tamper Alarm Keeps Going Off for no Reason

Have had the nest x yale lock for 6 years never had a problem and love it. About 2 months ago for the first time ever the tamper alarm went off when no one was home (didn’t even know there was such a feature) now it has gone off 3 times in 2 months f...

Nest x Yale lock passcodes do not work

I have just installed my Nest x Yale lock.I can operate it fine with the phone: lock, unlock, add guest passcodes.But I can't unlock the lock using the keypad.It's like it does not recognize my passcode.I have tried different passcodes, I have reboot...

nmf77 by • Community Member
  • 516 Views
  • 3 replies
  • 0 kudos

Nest Connect won't connect to Starlink wifi

I have purchased many Nest device over the years, and never had any issue. After installing a few outdoor Nest cameras (without connection issue) I installed a Nest x Yale Lock on the back door and when I went to run the connectivity test on the Nest...

chaddaws by • Community Member
  • 1124 Views
  • 1 replies
  • 0 kudos

Nest Yale lock not able to connect

It’s extremely difficult to re-connect to the lock. The camera works fine but this happens second time already. I did not know what else to do? It keeps giving T030 error message no device find, when the device is scanned directly QR code…

Tpien888 by • Community Member
  • 301 Views
  • 1 replies
  • 0 kudos
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