Update on Assistant experience on Nest Speakers & Displays Read more
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Share Your Voice! Help Us Improve the Google Community Experience
Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...
Resolved! Having trouble with Speaker groups? Read this first
Hi everyone, Thank you for continuing to notify us of the reliability issues you’re facing with your Speaker groups. I escalated these issues internally and the team is actively investigating a resolution. If you’re able, all feedback is appreciated!...
Troubleshoot setup: Google Nest or Home speaker or display
Here are some steps I recommend to resolve issues during the setup of Google Nest or Home speakers or displays.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or table...
Can’t call setup phone
I purchased nest hub max so my husband who doesn’t have a phone can call me when I am out, the hub is set up using my mobile number, when he tries to call me my phone doesn’t ring, he can call other people in the contacts but not me, is it because it...
Smart devices not available for my wife
Hi,I have a Nest Hub 2nd Gen and use it to control my smart lights via Google Assistant. This works fine. However, when my wife tries to control the lights (I added her account to the household), most of the time the assistant replies that it is sorr...
95 year old mom lives 1000 miles away -- can I set up Look and Talk on her new Hub Max?
She doesn't use a cell phone -- I have her cell phone with me. So NOT on the same Wifi. Given that... 1) Can I talk her thru setting up LOOK AND TALK on her Hub Max? or is it only possible on a cell phone on the same wifi? 2) Also, is there any way t...
Google Home Mini is offline and can't factory reset
I came home the other night and I noticed that the lights on my Home Mini were all on and the device wasn't responding. This happens often so I unplugged it and plugged it back hoping it would restart as it usually does. It didn't. The app was showin...
Setting up Spotify on 2 Google Nest Mini/s in one household
Hello, I recently bought Google Nest Mini to my little one (8yo) to be able to play music in her room without owning the mobile phone. I wanted to pair it with her google.com email and Spotify Account (I pay for Spotify Family Premium account with po...
Lenovo smart clock not switching off
Cannot get Google assistant to turn off at a predetermined time when using it as a sleeptimer. Have tried taking back to factory settings and deleting home app to no avail. Completely at a loss what else to do.
problem connecting to cloud
I am using a Google Nest Hub Max. Set up in my Google Home app. The device was working fine, Nest camera was connected and working for ~1 week. Then when I tried to view the nest camera, it said it could not connect to camera. I waited several days a...
Google home hub
my Google home Hub is getting lines all over the screen i have done a full factory reset and I still have the lines all over the screen can someone help me please
Gen 2 Hub makes a sound instead of talking
I have just bought a 2nd gen 2 Hub and up until today working great, for some reason now when I ask google to turn on the lamp in the same room the Hub turns the lamp on but makes a chime sound now, before google would say ok turning on lamp in bedro...
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