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Chromecast
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Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 11228 Views
  • 0 replies
  • 8 kudos

Chromecast from PC, Casting SCREEN and audio control

I have an issue where I used to be able to cast my desktop/screen to a tv and once that tv had my screen my PC would mute but the TV would play the sound. Seems like something has been updated since now the "screen" cast option no longer has that lil...

Sniffenj by Community Member
  • 46 Views
  • 0 replies
  • 0 kudos

Chromecast Problems with Netflix and Youtube

Hello everyone,I've been having the problem for about 3 weeks with the Chromecast 3rd Gen on my TV.Youtube and Netflix do no longer want to cast. In the app on the phone, the Chromecast is either no longer listed, or the connection to the Chromecast ...

Sylua by Community Member
  • 104 Views
  • 1 replies
  • 0 kudos

Resolved! Frozen image when casting

Lately when I try to cast from Chrome to my TV using the Chrome cast, the image will cast but remains static. If I'm playing a video, only the audio continues on the TV but the initial image just freezes. I tried resetting g a few times. I also reset...

Resolved! Youtube can't connect to chromecast device

Hi, Recently i tried to cast youtube to my TV (through the chromecast) but besides the big youtube logo it wont connect, and it says "something went wrong" but it doesn't specify what exactly. Until a few days ago this has never happened. I tried cas...

Lubeak by Community Member
  • 267 Views
  • 3 replies
  • 2 kudos

Resolved! Cannot cast youtube to Chromecast

Recently I cannot cast Youtube app from my iPhone to my Chromecast. I can see the Chromecast device from the Youtube app. When I choose it, the TV just shows the Youtube logo, the Youtube app says “Connecting…” but never got connected. After a while ...

Remote pairing with tv don’t work

Hi! I’ve been googling arund to try to fix that my chromecast remote will work with my samsung tv for the power and volume buttons. Al sites said that i need to go to settings and then remote settings. I can see all the alternatives for volume, power...

isakE by Community Member
  • 81 Views
  • 1 replies
  • 0 kudos

Chromecast fails to connect to wifi

I'm on my samsung 24 ultra. I have the newest spectrum 6 wifi router. I can't get my Chromecast to connect to my wifi. The error is "can't communicate with chromecast" while trying to connect to wifi. I have restarted the router, my phone, the chrome...

Matty91 by Community Member
  • 128 Views
  • 2 replies
  • 0 kudos

My Chromecast wont work!

Hey guys My Chromecast wont able to finish the first setup steps and freezed on "You're connected to wifi" When i press continue still on the same pagePlz help @All

Fadymaher by Community Member
  • 92 Views
  • 1 replies
  • 0 kudos

Trying to get AHLTV app on 2nd Chromecast

I just bought a second Chromecast device and would like to get the AHLTV app but it is not available when I search. My first Chromecast has it and, honestly, I don't recall how I did it when it was hooked up to a Samsung TV. I switched the Chromecast...

ksgriffin by Community Member
  • 109 Views
  • 1 replies
  • 0 kudos