cancel
Showing results for 
Search instead for 
Did you mean: 
Chromecast
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 11219 Views
  • 0 replies
  • 8 kudos

Chromecast from PC, Casting SCREEN and audio control

I have an issue where I used to be able to cast my desktop/screen to a tv and once that tv had my screen my PC would mute but the TV would play the sound. Seems like something has been updated since now the "screen" cast option no longer has that lil...

Sniffenj by Community Member
  • 45 Views
  • 0 replies
  • 0 kudos

Help with chrome cast and changing the wifi

Hi there,I need help to set up our chromecast we got a new tv so I’m setting up the older one with the chromecast. But as we set it up using our old wifi password and router it keeps trying to connect to that which doesn’t exist. How do I start again...

Coova582 by Community Member
  • 37 Views
  • 1 replies
  • 0 kudos

chromecast pink light (LED) : will not factory reset

hey, im having a problem with my Chromecast. a couple of weeks ago it was working just fine but now the LED is pink and when connected to the tv, the tv says no signal. i have tried almost every option to get it working, but it will not factory reset...

mayatech by Community Member
  • 60 Views
  • 1 replies
  • 0 kudos

Chromecast Drops Wifi when display setting changed to 4k

Good evening, 2 weeks ago I bought my chromecast, as the signal from my router was bad, I started to connect it to the access point of my laptop.everything perfect, until today, was working quietly, then the power went out ... when everything was nor...

xRorkr by Community Member
  • 62 Views
  • 1 replies
  • 0 kudos

Resolved! Frozen image when casting

Lately when I try to cast from Chrome to my TV using the Chrome cast, the image will cast but remains static. If I'm playing a video, only the audio continues on the TV but the initial image just freezes. I tried resetting g a few times. I also reset...

volume on Chromecast remote

The volume on my Chromecast remote maxes out at 25. It's nearly silent at 20. How can I set the remote volume to go beyond 25?

mackjr by Community Member
  • 81 Views
  • 1 replies
  • 0 kudos