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Nest Protect
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Forum Posts

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by Googler
  • 75321 Views
  • 243 replies
  • 7 kudos

Not plugged in to the WAN port properly

So I keep trying to reconnect my google wifi, I’ve factory reset it many times, on all ports, and it’s still not working. It’s plugged in to the spectrum modem and modem is working just fine. It’s what’s in the title that shows. I’ve created a new go...

Resolved! Nest protect smoke detector are defective

I bought smoke detector 9 months ago and now I'm getting error and orange light telling me they need to be replaced. I need to replace them. Please contact me asap for a warranty claim. I'm not going to write up an essay about my problems because Goo...

HELP in the midnight hour

Please help I mistakenly deleted the original nest home app that had all the devices now I can’t see them and my nest guard cannot be unarmed . Is there a solution please.

Nest secure and Brinks

I have a Nest Guard device that I have loved for the past 5 years. Everything was working perfectly until 2 week ago when the cell service stopped working. I pay for Brinks and hadn’t had any problems since I started. On the device technical info, it...

Incompatibility Nest Protect and Nest Hub

I have a very valid issue posted here:https://www.googlenestcommunity.com/t5/Nest-Protect/Incompatibility-Nest-Protect-and-Nest-Hub/m-p/204140/emcs_t/S2h8ZW1haWx8dG9waWNfc3Vic2NyaXB0aW9ufEw1Vjg4RkhLNTNFMFNDfDIwNDE0MHxTVUJTQ1JJUFRJT05TfGhL#M3411And ev...

Moridrin by Community Member
  • 355 Views
  • 3 replies
  • 1 kudos

Nest Protect offline - doesn't rejoin SSID

HI, I have a number of Nest Protects (2nd Gen I think). They all suddenly went offline and will not rejoin the Wifi SSID even with the correct credentials. Reset the network, Lost the Hello Doorbell and all nest Aware door tags also. Cameras OK and o...

Mike_R by Community Member
  • 441 Views
  • 3 replies
  • 0 kudos

Google Nest Wifi - AC2200 - WARRANTY REPLACEMENT

My device keeps on randomly turning off and cutting off the WiFi connection. It keeps on asking me to unplug and replug the device to work - this does work, but roughly every 1-2 weeks, it shuts off again and the WiFi device turns off. My other Nest ...

coluudpt by Community Member
  • 397 Views
  • 6 replies
  • 0 kudos

How to Play music on Multiple bluetooth speakers at a time

I have google nest mini 2nd generation and 2x JBL bluetooth Charge 4 speakers.I want to play audio out of both JBL speakers.Instructions on how to do this are terrible, they only seem to reference changing the default speaker. Other instructions stat...

LMG1 by Community Member
  • 325 Views
  • 3 replies
  • 0 kudos

Nest protect won't update wifi or add product

Hello, I updated my ISP, hence setup a new wifi network etc. I was able to update my nest thermostat on the device itself (using the thermostat), and my nest hello via the app. However, I am unable to update any of my protects. I cannot update wifi o...

bigeasy1 by Community Member
  • 4451 Views
  • 10 replies
  • 5 kudos

House Sitter control of Nest Protects feature request

We are vexed trying to configure access for a live-in house sitter to silence Nest Protect devices close to a poorly ventilated kitchen. As homeowners we regularly set off the Protects cooking (boiling water can be enough to trigger an alert) and hav...

GJW by Community Member
  • 335 Views
  • 0 replies
  • 0 kudos