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Top Questions & Answers about Gemini for Home, Google Home Premium, and more! Read more

Device controls now available on Google Home for web Read more

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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
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  • 7 kudos

How to cancel Nest link to Google

I mistakenly linked my Nest account to Google - I forgot that I will cancel my Google email account.I want to cancel this link and then enter my new email address. How can I do this?

Esme18 by • Community Member
  • 7 Views
  • 0 replies
  • 0 kudos

Camera offline since transferred to Google Home

I've searched the posts to see if I can find my problem, but I can't find it anywhere. I have a Google Doorbell and two Google Cams. They're all wired (power connected). The lights on all three devices are green. However, I can't see live video throu...

svb321 by • Community Member
  • 46 Views
  • 0 replies
  • 0 kudos

Home app not setting up

I get to the early part of setting up and the OK box is greyed out, I cannot seem to continue https://photos.app.goo.gl/KdgoPDWbpGNrSV9s5 any ideas on this? I have reinstalled the app, phone is up to date, etc.thanks!

tkjmhome by • Community Member
  • 36 Views
  • 0 replies
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Accounts issues

I have an account with the following email: #. I tried to log in several times, but it keeps showing that your app has connection issues. I also tried to reset the password, but it didn’t work. Then I created another account using Google, but when I ...

Layla2019 by • Community Member
  • 27 Views
  • 0 replies
  • 0 kudos

New phone won't allow home app info

Went from a working home app on pixel 7 using Android 16 beta to new pixel 10 pro with android 16 beta. I open and allow all permissions. But won't go past the eula/ google terms splash screen. The 'oo' choice is greyed out. Gone through all troubles...

537magspc by • Community Member
  • 32 Views
  • 0 replies
  • 0 kudos

Random music adding to my YouTube music playlist

I hope someone can help because I'm not getting any from Google Advisors.So when I try to play a certain playlist on my home speaker devices (not through my mobile app), it starts brilliantly, opens the playlist I want to listen to, but then a song o...

Craig4 by • Community Member
  • 45 Views
  • 0 replies
  • 0 kudos

All devices inactive on Google Home app

On my Google Home app on my iPhone 14+ with the newest iOS app update All devices are now inactive though everything‘s connected to the same Wi-Fi. It all worked before. I have devices from Govee, Levoit air purifier, and vsync cosori etc. they are u...

Trrr by • Community Member
  • 55 Views
  • 1 replies
  • 0 kudos

Linking Google TV Streamer to Waipu.tv

As all Waipu.tv postings got closed already, I'm going to start a new one. There's still no option to link Google TV Streamer to Waipu.tv account, although Google Home app and Google TV Streamer says so! Linking account leads to Error 500 for months/...

aschuetze by • Community Member
  • 51 Views
  • 0 replies
  • 0 kudos
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