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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 63 Views
  • 1 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15823 Views
  • 0 replies
  • 6 kudos

Resolved! Wiring doorbell chime with four wires for Nest Doorbell

I was attempting to install a wired Nest Doorbell, which I’ve done on two other houses, but was surprised to find a different configuration on the chimes. There are two wires each on the Transformer and Front connections - never seen that before, and...

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Richnb by Community Member
  • 6338 Views
  • 8 replies
  • 0 kudos

Can't get doorbells(wired) to connect

I have 2 wired doorbells and they are never able to stay connected at the same time. Recently the front doorbell went offline and won't come back on. I've tried everything listed, restarted internet, restarted doorbell, factory reset, and removed it ...

NCoviello by Community Member
  • 2006 Views
  • 15 replies
  • 0 kudos

Doorbell (Battery) locking pin stuck.

Hey Google,Aside from taking a glue stick and trying to pop out the little locking pin (the little plastic pin that locks the doorbell to the mount on the back top middle of the device) like a dent in a cart door...Is there a simpler, easier way to g...

Nest Home Hub Doorbell Motion Notifications

I live in a house where there's other people that my nest doorbell battery will pick up. Is there a way for my Google Nest Hub to show the doorbell camera on its screen every time there's motion? So that i don't have to pick up my phone, unlock it, p...

Unfamiliar Face Notification

I love the nest cameras, but they don’t seem to support a basic feature that really seems to make sense - notifications when it detects an unknown face in my household. It can notify me when it detects a face that it recognizes, when will you offer t...

StanIAm by Community Member
  • 468 Views
  • 1 replies
  • 3 kudos

email alerts

I bought a Doorbell and used the Nest App. Email alerts are sent to my phone which helps. I recently purchased cameras and these are now tied to the Google Home app. I do NOT get email alerts only notiiifications for my new cameras--phone alerts me w...

Recording live view

There does not seem to be a way to save a live view event. If I'm viewing a live view, and an event happens that I want recorded, it appears to be lost. I just changed from Ring to Nest, and Ring records live views, at least for a limited duration, a...

dwillham by Community Member
  • 5796 Views
  • 24 replies
  • 0 kudos
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