cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Cameras and Doorbells

Blog Posts

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Nest Cam Outdoor (1st gen) expanded support rolling out into Public Preview for ... Read more

Nest Cam Indoor (1st gen) expanded support rolling out in the Public Preview of ... Read more

Help Center

Forum Posts

Start a conversation

Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!

We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...

Wireless Outdoor Camera Does NOT Charge

Google outdoor wireless cam does not charge. I have checked the power cord to make sure it’s attached properly with the pins and it sits flush on the camera. I have change outlets in the house is not charging either. I charged another device on the s...

Lissette by • Community Member
  • 513 Views
  • 2 replies
  • 0 kudos

Indoor/Outdoor Camera - poor night vision

HelloOne of my original Nest IQ outdoor cameras died (absolutely no way to fix it apparently) after just 29 months of use. Very poor IMO but that's another story.I purchased two new Indoor/Outdoor Cameras and installed one wired and added another one...

HughPugh by • Community Member
  • 307 Views
  • 1 replies
  • 0 kudos

Nest Floodlight Camera not reconnecting

We have had the nest Floodlight cameras since it was released to replace our old Ring Floodlights. One in the backyard and one up front and never have any connectivity issues. When we have a brown out or the WiFi goes down for less then 2 minutes I a...

Yekim by • Community Member
  • 492 Views
  • 4 replies
  • 0 kudos

Nest door bell

Hello,I have a nest doorbell, and many other nest and Google to home camera, hubs etc. I randomly get that the nest door bell has lost connection. It is not connected battery, and the wifi router is approximately 30ft away. Next to the door bell is a...

Entron by • Community Member
  • 237 Views
  • 1 replies
  • 0 kudos

Nest Cam Battery Something went wrong try connecting again

I have read the previous board regarding the message Nest Cam Battery "something went wrong try connecting again......." I have tried the suggested solution of doing a factory reset, entering in the code instead of the qr code. And I am still getting...

BigAl by • Community Member
  • 245 Views
  • 1 replies
  • 0 kudos

Camera belongs to another account

My Nest app was glitching so I removed it, and reloaded it. So then I had to re-add my cameras. But it keeps saying my cameras now belong to another account. How do I get around this, they are definitely my cameras on my account.

by • Not applicable
  • 401 Views
  • 3 replies
  • 0 kudos

Google Nest Indoor Camera Audio & Microphone Issues

‎############ 01:32 PMI have a Google Nest Indoor Camera and the audio works but the microphone has stopped working. I wrote about this in a separate thread. Google's reply was:The camera is 13.5 months old and it's out of warranty now. Buy another c...

Nest Hello (wired)

I purchased Google Nest Hello (wired). The wiring, etc. from my old doorbell system, as well as chimes etc. are no longer in the house, so I am starting from scratch. What is the easiest way to install this on my front door and what items will I need...

qu by • Community Member
  • 348 Views
  • 2 replies
  • 0 kudos
Polls
Do you use automations or Routines in your smart home?
Show Choices
Hide Choices
to vote
Labels