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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1638 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17746 Views
  • 0 replies
  • 7 kudos

Google Doorbell

Doorbell will not connect to the new Telstra Modem 3. It was successfully connected to the Telstra Modem 2

Nest Cam Indoor Wired - Help needed

I accidentally removed/deleted my Nest Cam from my home when not on WiFi and am now unable to add it back as it says that the Nest Cam is associated with another account. Can someone please help on how can I add my device back to my home? Appreciate ...

Can't add camera after changing wifi password

I changed my WiFi password and needed to reconnect my Nest Cam (battery). I followed the procedure of removing them from the app and then doing a factory reset, however once reset I can't add them back. When I scan the QR code, it just dumps me back ...

corwin01 by • Community Member
  • 1596 Views
  • 7 replies
  • 0 kudos

Nest app video feeezing.

I see this are a lot of posts regarding this. For the past two months or so, video stops responding when reviewing recorded a live video. I have to swipe up to close the app out completely for it to work again, but it’s still only works for about a m...

Pjunts by • Community Member
  • 1863 Views
  • 7 replies
  • 2 kudos

QR code not working

Yesterday I purchased the Google Doorbell and was convinced this product was great however I was disappointed to find out that the QR code does not work at all. I have scanned it through my wifi and an error message 'QR code doesn't contain any info'...

joanie1 by • Community Member
  • 1332 Views
  • 3 replies
  • 0 kudos

Nest Chime Connector Replacement Availability

Hello,We incidentally left our chime connector at our previous home, and have no way of obtaining it. We are trying to replace it, but it appears that is not possible, which seems ridiculous.I've seen the thread here and tried the eBay link but it is...

tbox by • Community Member
  • 1822 Views
  • 3 replies
  • 0 kudos

Nest doorbell (battery) wired issues

When I set up my nest doorbell (battery), I chose the wired option. However, even after I connected it to the existing doorbell wires, it is still using battery power.And because of this, it doesn’t give me the option to use it with my existing chime...

Nest Doorbell Delamination

Hello, My Nest Doorbell is not quite 2 years old and the front plastic is delaminating. Is there a way to send it in to be fixed? We have a 4 Nest products and this is the only one to have an issue like this. It doesn't sit in direct sunlight... or c...

NateL by • Community Member
  • 2326 Views
  • 9 replies
  • 0 kudos

Need better Nest doorbell notifications

Since we travel a lot, the main reason we purchased the Next doorbell was to be on top of who rings our door bell when we are not there and know immediately when this happens. So far we are very frustrated that the only notification is a small banner...

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