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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 1527 Views
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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 17607 Views
  • 0 replies
  • 7 kudos

Nest App Video History Scrubbing black screen

Hi all,I have an issue with the Nest App since upgrading to the OnePlus Nord 2 last year, running Android 11.My previous OnePlus device didn't have this issue, and the issue is also not present on a Sony Android 9 device. The issue is that when scrub...

Tatsumaru by Community Member
  • 3233 Views
  • 12 replies
  • 2 kudos

Nest doorbell

My wired doorbell camera is stuck in a negative hue. Like the colors are inverted to white, blue and black. Any ideas how to fix?

Cam history

The cam is working but I'm not getting any video history events like my other cams.

Itismejf by Community Member
  • 689 Views
  • 3 replies
  • 0 kudos

Resolved! Camera going offline after power outages part 2

Camera going offline after power outages....old cameras do not have this issue. Newer cameras do! Could be a hardware issue since they are on the same software! Google what are you doing about it!? Why did you lock the other thread about this so we c...

RobWNYC by Community Member
  • 1725 Views
  • 5 replies
  • 0 kudos

Suggestion - Don't count lighting changes as motion

My wired Nest Hello doorbell frequently notifies me of "motion" which is actually just a change in lighting conditions. As cloud cover changes, or exterior lights come on/go off, the Nest infrastructure will often "detect" motion. These are basically...

afwills by Community Member
  • 859 Views
  • 3 replies
  • 0 kudos
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