New updates to Google Home for camera users: new AI image detection, requested f... Read more
Forum Posts
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Nest doorbell camera is fuzzy with black vertical lines
The Nest doorbell camera is fuzzy with black vertical lines. It happens usually at night. If I rub clean the lens or the sensor with my finger it disappears for a couple of seconds and then returns. Anyone?
Nest outdoor cable housing has split badly on multiple cameras
The white plastic housing on the cable for my nest outdoor cams has split badly in multiple places. This was not the result of any trauma. It's happened on two of our cameras (we have several at our business). I'm a big fan of Nest cameras, but this ...
Nest floodlight camera unable to connect with Google Home app
Hello,I'm unable to add nest floodlight camera to my google home app. I had it installed by a nest pro installer. He helped configuring but i had created a new home in the app. I deleted that home, reset the camera manually and now my home app cannot...
Doorbell died, can I access clips?
At some point this morning, my Nest Doorbell turned into a brick. However, there was a break-in across the street from me prior to the doorbell dying. I was able to view the clip and didn't have a chance to save it down before my wife talked with Goo...
Reviewing Video on PC
Anyone having trouble with playback on PC? I am able to review video on my iPhone very fast (10 sec at most), but when I want to watch playback's of video on my PC I'm waiting minutes for my video to load. It's not my PC or internet speed as I am get...
Cold Weather Charging
Does anybody have experience with cold weather charging/plugging in the Nestcam (Battery)?Here's my experience:Have a Nest Camera (battery) outdoors plugged in. This weekend started getting chilly (-7 degrees Celsius, 20 degrees Fahrenheit) and the c...
doorbell battery not going to google mini
does doorbell battery ring on google mini? I can't seem to get it to work. I cannot find a setting for this. Thanks for any help! Mike
'Make sure the camera is on and connected to Wi-Fi' error when trying to view some recorded events
As per subject line.When trying to view some (not all) recorded events in the 'Home History' of the Google Home app on my iPhone, I get the error 'Make sure the camera is on and connected to Wi-Fi'The thumbnails of affected videos play fine.
Doorbell
Is the doorbell supposed to ring on my smartphone
Two names in one account
How do I add my name and second phone to the nest doorbell so that me and my husband can see the doorbell from separate phones
Sign In to vote
