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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 1502 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 17576 Views
  • 0 replies
  • 7 kudos

Nest Doorbell peeling off - replacement denied

I am going to start by saying that I don't need to be contacted by anyone, I just want to vent my frustration. Back in December, I posted in this forum that my Nest Hello's front was peeling off, and I found out that this is a very common problem. Th...

cgjjaf by Community Member
  • 2312 Views
  • 6 replies
  • 4 kudos

Neat cam suddenly going offline

We’ve had a nest cam set up indoors for about a year and a half. It’s been working well until this past week when it suddenly started showing offline and not responding.When I unplug it nothing changes.When I reset our internet the nest cam comes bac...

Bnanny by Community Member
  • 1146 Views
  • 4 replies
  • 0 kudos

Why my Nest is not recording?

My nest cam suddenly decided to stop video recording and only shows camera pics. I payed a yearly fee in January 2022 and I am still experiencing the same on Nest and Google Home. Help!

Radesha by Community Member
  • 2513 Views
  • 4 replies
  • 1 kudos

Multiple Issues with New Nest Cam

I've been a NestCam and Nest Doorbell user for many years between two different homes, and have recommended the products often for ease and simplicity many times. Unfortunately with the new Google Nest Cam Outdoor/Indoor Battery model I am beyond fru...

rxm108 by Community Member
  • 5664 Views
  • 9 replies
  • 15 kudos

Nest door

Nest door bell was working good for the first 2 years, but now I am not able to play any video. I have subscribed for 5 days recording. I can’t see my 5 day recording. What do I do please help. Benhur

Benhur by Community Member
  • 693 Views
  • 2 replies
  • 0 kudos

Resolved! Nest Cam Outdoor

Is there anybody who can help me. I have been bought a Nest Cam by my children for Christmas. I have installed it, it works but it will not play back video. It works best on my iPhone. I have read all I can, many threads on this topic do not answer t...

Flossy53 by Community Member
  • 4106 Views
  • 18 replies
  • 0 kudos

missing events

I am missing numerous events every day. I have a nest aware subscription storing events only. i find this totally unacceptable since i cannot ckeck what is going on

Ange1 by Community Member
  • 1146 Views
  • 5 replies
  • 2 kudos

2 nest cameras went offline and never came back

I have 2 nest cameras next to wifi router and dedicated wifi network allocated for them:Channel149 + 153(P) + 157 + 161ModeUp to 1625 Mbpsonly them and doorbell are connected to it (validated by attached device list from my router).Around ~1pm PST 2/...

Nest Doorbell continually chiming

I'm trying to install a Nest Doorbell wired. I currently have two door bells on my house. I have a 16v 30a transformer. I am planning on turning of the chime so it just chimes through my google home minis. When I hooked up the nest doorbell to the fr...

Pseudo by Community Member
  • 3983 Views
  • 8 replies
  • 0 kudos
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