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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 17584 Views
  • 0 replies
  • 7 kudos

Nest login

I have a nest thermostat that I can no longer log into. It needs to be converted to google. But first need to sign into Nest, but system won’t let me. When I try to reset password it says to look for reset email, but I never get one. I have entered e...

Resolved! Dropcam Pro installation

I have dropcam (2014) won't installI am using MAC Pro MACOS 11.6.2Camera is seen by finder, when I click on the install program, nothing happens.Have tried to re-set camera, nothing happensHow do I install ?Thanks

AML1618 by Community Member
  • 4459 Views
  • 8 replies
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Can't find my nest camera after migration

I have a nest outdoor wired camera that was working fine on my nest app. I bought nest thermostats for my full time residence. I migrated my nest account and set up the thermostat in google home. Now I cannot find my camera anywhere. When I try to lo...

husker by Community Member
  • 2238 Views
  • 4 replies
  • 0 kudos

New NEST google camera doesn’t work on nest app?

So just bought this new nest outdoor battery camera and from what I am reading they no longer allow it to be connected to the NEST app? Am I understanding this right?The Camera and security app no longer works for the CAMERA. I have to go to the goog...

KHewitt by Community Member
  • 4565 Views
  • 7 replies
  • 7 kudos

Google nest doorbell

My nest doorbell is chipping and peeling underneath the gloss layer. It looks terrible. Haven’t even had it that long yet, and don’t feel this should be happening. Also, to clarify…it is not the film that’s supposed to be removed at installation. It’...

Ben_staal by Community Member
  • 898 Views
  • 3 replies
  • 0 kudos
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