Cameras and Doorbells

Need help with setup? Troubleshoot common Nest camera or doorbell problems

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

Lost mounting two mount magnets and the power cord

Can you please help me find a place I can purchase 2 mounting magnets for my outdoor cameras and one power cord? I recently moved and they were lost.

Nest Hello online on one phone but offline on second phone

Nest Hello is online on my phone, and online on my Google Hub. But it shows offline on friends phone. We live at the same place and are using the same account sign information. What do I do to get the Nest Hello to show online on second phone?

Nest Cam IQ Outdoor Power Adapter

I realize this is going to be a tough thing to track down.I'm looking for a Nest Cam IQ Outdoor Power Adapter. They haven't been available on the Google stores for quite some time. They show "Out of Stock" as opposed to discontinued, but I'm reasonab...

Nest doorbell (battery) and hub no video when bell rings

Just installed the new nest doorbell (battery). When the doorbell is rang i get alerts on all my devices and speakers that someone is at the door but no video available. Any suggestions or anyone running into similar issues?

Nest Cam person alerts doesn't show a person in the notification

The person detection is rather spot on. I haven't had one false positive yet on person detection since I installed my camera last week. That said, the notification I get when a person is detected never shows the detected person. I can only see the pe...

Resolved! New Nest Battery Doorbell doesn't appear in Nest app or on nest.com

I just received the new Nest (battery) doorbell. Great product. Easy install. But does it work with the Nest app? Or can I view it on my computer at nest.com? I have a couple Nest cams and they still work from the Nest app and nest.com, but the doorb...

Outdoor camera has purple cast…

Hi everyone, my outdoor camera suddenly showed a purple cast over the full screen during the day. Night time, the night vision works fine. I have unplugged, turned off numerous times to no avail. The camera is under an eve and the weather hasn’t been...

Message about Samsung smartthings appearing in the video history list for Doorbell (battery)

Hi Everyone, I'm hoping some of you can shed some light on this strange thing.I have the new Google Nest Doorbell (battery) installed and all is working. However when I go into the Google HOME app and select the doorbell camera and then to the FULL H...

Samsung Smartthings appears in HISTORY list of new google Nest Doorbell (battery_

Hi Everyone, I'm hoping some of you can shed some light on this strange thing.I have the new Google Nest Doorbell (battery) installed and all is working. However when I go into the Google HOME app and select the doorbell camera and then to the FULL H...

Hello Nest - Wedge & Wall Plate Replacement

Looking for replacement parts for hello doorbell. Double-sided tape not doing the trick anymore!

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Need help with setup? Troubleshoot common Nest camera or doorbell problems

Lost mounting two mount magnets and the power cord

Nest Hello online on one phone but offline on second phone

Nest Cam IQ Outdoor Power Adapter

Nest doorbell (battery) and hub no video when bell rings

Nest Cam person alerts doesn't show a person in the notification

Resolved! New Nest Battery Doorbell doesn't appear in Nest app or on nest.com

Outdoor camera has purple cast…

Message about Samsung smartthings appearing in the video history list for Doorbell (battery)

Samsung Smartthings appears in HISTORY list of new google Nest Doorbell (battery_

Hello Nest - Wedge & Wall Plate Replacement

Help migrating 1st Gen Nest Aware to wired doorbel...

Add new nest camera and doorbell to the Next App

Nest camera battery going offline for no reason

No alert when someone rings the nest door bell, no...

Can't remove Nest wired doorbell 2nd generation fr...

Cameras keeps going offline randomly

Nest Doorbell Wired - blue light activates but gre...

Doorbell not adding faces

Nest Doorbell battery chime

Changing connection to new phone and wifi to Nestc...