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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 80 Views
  • 1 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15834 Views
  • 0 replies
  • 6 kudos

Cannot connect nest indoor cam to 5ghz

I had to unplug my nest indoor cam for a few hours and now it will not connect to the 5ghz band. It just gives either C220 or C225 errors. Right now it is connected to the 2.4ghz but keeps dropping out every hour. Here is what I tried so far:-Update ...

papaphilya by • Community Member
  • 1138 Views
  • 2 replies
  • 0 kudos

Help on Nest Hello - Too dark

I installed the next hello doorbell, battery version, and it is too dark to see any faces. The porch and door are covered resulting in a shadowed area, with the yard in full sun. The camera exposes perfectly for the yard in the distance but NOT for t...

SkyviewTim by • Community Member
  • 1342 Views
  • 5 replies
  • 0 kudos

Update Wifi of Nest Outdoor Cam

Hello -- I've painted my outdoor cams and so the QR code & setup code are no longer visible. I do have the serial numbers of the cameras. Is the only way to update the wifi settings by connecting it to a PC/Mac? Why in the world would Google/Nest mak...

mpisula by • Community Member
  • 713 Views
  • 2 replies
  • 0 kudos

Adding Doorbell to Nest Aware

I have installed mt nest battery doorbell. How do I get it linked to my Google home hub and connected to my existing nest aware account

KSBliss by • Community Member
  • 1251 Views
  • 5 replies
  • 0 kudos

Resolved! Nest Hello Doorbell wired does not chime in the house

New Nest Hello (wired) doorbell activates chime inside the house only if it is NOT added to the Nest app. As soon as I add it to the Nest app the interior (mechanical) chime does not work or gives a faint thud instead of the 2-chime. The app has the ...

Jam95 by • Community Member
  • 11400 Views
  • 10 replies
  • 0 kudos

Nest cameras have disappeared

I am fed up - google home app has stopped working. It removed my home max speaker and then my two cameras. I cannot get them back, I've tried the qr code and serial numbers...but google home and nest can not reconnect. I need to speak to a human who ...

aklint by • Community Member
  • 1797 Views
  • 3 replies
  • 2 kudos

Resolved! Camera stuck in zoom

So about 36 hours ago my camera zoomed in on a zone and has stayed there ever since. I unplugged it this morning while making a run to the store and plugged it back in and the same remains. It’s zoomed in to the street and I can’t see the porch or th...

MikeM146 by • Community Member
  • 27278 Views
  • 3 replies
  • 6 kudos

Google Nest Doorbell - Events capture

I have just installed a powered Google Nest Doorbell at home. The house looks out onto the main road which has a lot of traffic on it throughout the day. Is there any way to stop the doorbell from capturing the traffic as events, as I am getting thou...

TitanUK by • Community Member
  • 1043 Views
  • 4 replies
  • 0 kudos
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