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Cameras and Doorbells

Blog Posts

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Nest Cam Outdoor (1st gen) expanded support rolling out into Public Preview for ... Read more

Nest Cam Indoor (1st gen) expanded support rolling out in the Public Preview of ... Read more

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Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!

We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...

Resolved! Doorbell buzzing and bouncing at chime

My doorbell chime is buzzing. When I took the cover off one of the chime boxes is bouncing constantly and making a bouncing and bussing noise. I just built my home and the electrician says I need a new door bell not a chime but I am not sure if it’s ...

Ecorbeil by • Community Member
  • 124 Views
  • 3 replies
  • 0 kudos

Nest Hello is Peeling

My Nest Hello Doorbell is Peeling . Love the product, but it looks terrible in the front of my home. I have 2 nest camera's, and a thermostat and full subscription but if I cannot fix this I will have to change to a different make as this premium pro...

Scotth0701 by • Community Member
  • 271 Views
  • 11 replies
  • 0 kudos

Camera Notifications Disappear

Long time user of Nest Cameras with hardly any issues. Now I am adding new Google Nest Outdoor Battery cameras with Google power cord connected. Camera works fine, but notifications either never arrive or arrive and within a few seconds disappear. Ve...

RKOLER by • Community Member
  • 245 Views
  • 11 replies
  • 0 kudos

Alerts when people exit

My Doorbell keeps alerting me when people leave the house. I love the alerts when people come in, but leaving is annoying since it happens several times a day and goes direct to my hearing aids. Any way it stop reporting exits? There are people and p...

Jules6 by • Community Member
  • 97 Views
  • 2 replies
  • 0 kudos

Nest Google battery cam won’t turn on

I installed a nest/google battery cam, during the setup I could see video and set where I wanted it. Then after final setup it just says camera off and I try to turn it on but it doesn’t do anything just tries for a few minutes and goes back to and j...

Tkruss by • Community Member
  • 89 Views
  • 2 replies
  • 0 kudos

Live audio keeps cutting out

When watching the live feed of my doorbell, the sound keeps cutting out, but the recorded footage is fine. My company uses this model at two different sites in different regions of the US and they are both experiencing the same phenomenon. Mine is co...

cpurte1 by • Community Member
  • 80 Views
  • 0 replies
  • 0 kudos

Not recording when app isnt live

Why am i only getting notifications when i have the app pulled up on my phone. when my phone is asleep it doesnt record motion, Only when i have the live video pulled up watching is when it will tell me it detected motion?

Crownuser by • Community Member
  • 93 Views
  • 2 replies
  • 0 kudos
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