New updates to Google Home for camera users: new AI image detection, requested f... Read more
We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Hello,I have recently been burgled and needed to export the clips and provide these to the authorities. This has lead to an issue.1. There is no time stamp on the exported videos. 2. There is no ability to show history on a big screen (i.e via the we...
I asked for help 3 months ago and multiple of you lied and strung me along and are so evil you closed the forum questions and there is no way to reply or escalate it now-Which was supposed to have already happened. When will I get a refund for defect...
My Google Home (Public Preview) will not play past clips - Will stream live camera video, however when selecting any clip on any camera, get spin notification.I have to force stop the app - then it works as expected, however the next time it does the...
I found I had issues with my wired nest doorbell 2nd gen, similar to others who reported having choppy audio on the live feed, while going back to recorded events the audio was just fine. My doorbell is connected to my mesh network where the closest ...
I'm having ongoing issues streaming my indoor nest cam to my nest hubs. Often, the camera will fail to stream unless I first start streaming from another device (Eg phone). Then intermittently, the feed will drop and I will see either 'idle' or 'feed...
I have rechargeable wireless battery operated nest cams. They are mounted too high to reach without a ladder.I am trying to avoid needing the ladder because it's too heavy and perhaps dangerous for convenient use. Is there an extendable gripper devic...
Has anyone found a suitable charger for this device’s supplied AC ‘indoor power adapter’ cables?This charger may well be in US store - but links to AU Google products don’t work/product doesn’t exist.The AC voltage for this purpose is stated to be 8-...
Is there a way to set the time to extend the length of a video clip recorded by the Nest camera?
I have the original wired next doorbell Generation 1. It has been working fine for years. Now the last couple months it keeps going offline randomly for hours at a time! Then it will go back online. This has never happened the whole time I have had t...
I replaced a Nest Hello Doorbell I have had for many years with another Nest Hello Doorbell. The new doorbell would not install onto my existing home definition of other Nest thermostats and cameras. The Internet is full of complaints of this same in...
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