Cameras and Doorbells

Need help with setup? Troubleshoot common Nest camera or doorbell problems

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

Resolved! Google Nest Doorbell no history

I recently installed a Google Nest doorbell (Battery). In the Home app, on the first few days, it showed brief video clip history of when people came to the door or dropped a package. It now deletes them within only a couple of hours. Is there a fix ...

Camera not recording

Camera not recording video even with nest aware

Nest Aware on Google Home

Hello,I recently purchased the Nest outdoor camera (battery) and I was only able to add it to the Google Home app, not to the Nest app (which already shows the 5 other Nest cameras I have) so now I can only view all 6 cameras only on the Google Home ...

Google Nest Help promised an answer—never came through

Case ID: 2-8938000036087I called on an issue on b 19. After reviewing the issue, the support rep I spoke with promised me an email response with the resolution within 24-48 hours. It’s now been 10 days. Still no reply. Here’s the original issue: I ha...

Wired door bell

Have got a new router how do I connect to door bell?

Can’t set up Google Nest cam (outdoor, wired) in either app

When trying to add a 1st gen nestcam outdoor (wired) to my nest app it lets me scan the qr code and starts the process then i get informed I must use the google home app. When i try to use the google home app there is no option for a wired nestcam ou...

Nest Doorbell Battery - No Power or Lights

Bought 9th October 2021 - has been working great for the last 2 years. Noticed yesterday, that it wasn't working. Took off to charge. No lights when charging. Left on charge over 5 hours - still no lights. Mounted back on metal plate - no life. Googl...

Nest Footage Lost when Renewing Subscription

I had footage on my nest app that I am now needing from a previous date. I had a subscription for google nest that would save events. I upgraded this subscription to be 24/7 and now all the footage from before I upgraded is gone. When I go back to be...

Google Nest Camera is toggling between night vision and day vision every few seconds

I installed a Google Nest camera today (my second one) and the install went fine. I moved the camera to another spot to try to get a better camera angle but moved the camera back to the original spot. However, when I moved it back, all of a sudden, t...

Nest Doorbell Causing Humming in old Chime

I just installed a wired gen 2 doorbell and it works perfectly but now my old system is constantly firing and I'm not sure where I went wrong. I've installed the chime Puck and made sure that that was in proper position. I made sure that no wires are...

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Need help with setup? Troubleshoot common Nest camera or doorbell problems

Resolved! Google Nest Doorbell no history

Camera not recording

Nest Aware on Google Home

Google Nest Help promised an answer—never came through

Wired door bell

Can’t set up Google Nest cam (outdoor, wired) in either app

Nest Doorbell Battery - No Power or Lights

Nest Footage Lost when Renewing Subscription

Google Nest Camera is toggling between night vision and day vision every few seconds

Nest Doorbell Causing Humming in old Chime

Help migrating 1st Gen Nest Aware to wired doorbel...

Add new nest camera and doorbell to the Next App

Nest camera battery going offline for no reason

No alert when someone rings the nest door bell, no...

Can't remove Nest wired doorbell 2nd generation fr...

Cameras keeps going offline randomly

Nest Doorbell Wired - blue light activates but gre...

Doorbell not adding faces

Nest Doorbell battery chime

Changing connection to new phone and wifi to Nestc...