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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1713 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17859 Views
  • 0 replies
  • 7 kudos

Doorbell (battery) not re setting

I have the Nest Doorbell (battery) and the factory reset steps are not working for me. When I use the sim tool to press the reset button only a white light comes on after 5 seconds. I continue to hold for the full 10+ seconds and the yellow light nev...

jjklmnop by • Community Member
  • 267 Views
  • 3 replies
  • 0 kudos

Google Nest Doorbell (Battery) Speaker not working

It's been five months since I started using the doorbell, and I've noticed that when visitors press the bell, they can't hear me when I speak. It seems like the built-in speaker might not be functioning correctly. Has anyone else experienced this iss...

Delayed Nest Doorbell Notifications

All of a sudden, I'm getting delayed notifications from my Nest Hello Doorbell, in most cases I don't get the notification until I unlock my phone. I have no issues with internet speed (900Mb Fibre), my router is literally 5m from my doorbell. The am...

Glewis1 by • Community Member
  • 404 Views
  • 6 replies
  • 0 kudos

Battery nest doorbell issue

I've had the battery powered nest doorbell for 2 years. I didn't realize that my wiring would keep a continuous charge on the doorbell so I didn't have to charge my doorbell for all 2 years. Last week, my doorbell stopped working. I disconnected it a...

Doorbell camera not responding

We had our Nest doorbell (battery) installed about three years ago with the installer using a cable to charge it direct from the mains. It has, from time to time, stopped working and it seems to have been due to a drained battery.The doorbell went of...

Turamber by • Community Member
  • 171 Views
  • 1 replies
  • 0 kudos

Resolved! Google Doorbell history showing no events or history after recent Apple IOS update.Missing pkg

A o of Aug 30 after Apple IOS update 8/29 all my door bell history is non-existent!! 勞. I can't access any of my past video history which sucks because I have a package according to vendor & Fed-Ex that was delivered but I never got went missing or w...

Camera associated with another account

My deceased brother owned some nest products. I have reused some in my own nest account. When I try to add some cameras, I get a message that says “camera associated with another account” and can’t add. He passed away 8 months ago and I don’t have ac...

Ry8mn by • Community Member
  • 135 Views
  • 1 replies
  • 0 kudos

Resolved! Nest camera not showing in nest app, how ridiculous

How is no one else complaining or upset that the "Nest Camera" 2nd gen indoor/outdoor doesn't show up in the nest app! It's absolutely ridiculous to call at a Nest camera when it only will show up in the Google Home app. I already have 6 prior gen ca...

thehomez by • Community Member
  • 942 Views
  • 4 replies
  • 2 kudos
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