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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 17607 Views
  • 0 replies
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Resolved! Add camera to a new WiFi network

In our large house there are two WiFi networks connected to one internet service. There are five cameras connected to one network and I wish to add another to the second network. I cannot get this camera to pair and would appreciate help

GLR1 by Community Member
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  • 3 replies
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Nest cam installed by ADT

Suddenly from 2 days ago, camera indicated the battery goes off but when we installed it by ADT, it is connected to the power already so it is weird for this message. How can we figure it out?

Caseylee by Community Member
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  • 1 replies
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Resolved! How to connect Google assistant

Hello everyone. Can anyone help? I have a problem: the camera does not have a QR code and no number at all. The camera was bought on AliExpress! But there is something that can be used in the Google Assistant function! Everything loads, but the assis...

SSVIST by Community Member
  • 1449 Views
  • 3 replies
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Doorbell will not Mount

My google nest doorbell will not mount because the top button is stuck. Customer service was less than helpful. There seems to be so many complaints about this button getting stuck (which makes the device completely useless). How does no one at googl...

Some notes on Wi-Fi compatibility of Nest Cam

Recently we migrated our Wi-Fi infrastructure to be Wi-Fi 7 ready. During the process, we found some caveats when configuring the Cisco WLC and Nest Cam. Just note them here in case someone needed since I can't find them anywhere else.Generally, Hell...

Resolved! Does not record audio events when configured through Google home. Massive gaps in events.

There are three main issues I have raised: Lost data - when I had previously viewed an event and subsequently it disappeared, and trying to even browse the gap made Google home app crash. Missing periods in the event history: random times when there ...

pmdonnelly by Community Member
  • 1277 Views
  • 3 replies
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