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Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 0 replies
  • 8 kudos

Chromecast can't sign-in during setup

My brand new Chromecast for whatever reason is getting stuck on the signing in to google account step during initial setup. At first I thought this was due to my Internet which is MAC filtered, however I managed to find my device's MAC address and ad...

Chromecast not signing in to google

I am setting up a new chromecast onto the wifi for a friend. It says connected to the wifi and connected to the device however it then asks to sign in with google account and it is unable to do it. I have tried resetting and starting again and using ...

Lester1 by Community Member
  • 3 replies
  • 0 kudos

Casting YouTube crashes Chromecast with Google TV

Hi all,I have several google home devices downstairs; 2 nest hubs, 1 audio, and a Chromecast with Google TV (4K).I would like to have them all in a single speaker group so I can play my music through all speakers and my TV sound system, however anyti...

Xzenner by Community Member
  • 0 replies
  • 0 kudos

Feature Request: make Chromecast power on / off multiple devices

Issue: Can't use the remote to simultaneously power on / off two devices of which at least one isn't CECSetup: Google Chromecast connected to the HDMI (CEC) input of a receiver. TV (non CEC) connected to the HDMI (CEC) output of the receiver.Descript...

heybaybee by Community Member
  • 1 replies
  • 30 kudos

Chromecast not connecting

I recently changed Internet providers and tried reconnecting my Chromecast to our new internet. I done a factory reset on the chromecast, it pops up on the TV with the welcome screen. However once I download the Google Home App onto my device, it doe...

Cannot cast to tv

I just changed internet providers and although I am using the same modem and wifi network and password, I cannot cast to my tv. I restarted the device as well. Laptop, phone and chromecast are all connected to the same wifi network. Can see chromecas...

Megraj by Community Member
  • 12 replies
  • 0 kudos

HDR Not Working After Android 12

Hello,After the Android 12 update about a month ago HDR is no longer working for me on any of the apps that supported it previously.I have two Google Chromecasts with Google TV (GCCWGT), one plugged into my receiver routed to the TV and one plugged d...

Shogungts by Community Member
  • 32 replies
  • 4 kudos

Chromecast no reaction

Hi . With my chromecast was everything good . Was confirmed and worked nice . Till today . Since today is like locked and I can do nothing . When Its pluged , i see only G from google logotype and there is reaction for nothing . Any buttons, nothing ...

Marcel2 by Community Member
  • 17 replies
  • 1 kudos
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