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Nest Aware

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Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by • Community Member
  • 62013 Views
  • 186 replies
  • 57 kudos

Nest Aware Order

Please cancel my order #NG213175072321-case ID 8-9047000037587 and refund the unused period balance to the same card.Spent an hour to cancel online on the nest account and it keeps going in loops.Already spent 4 hours of time listening to customer ca...

Nest aware subscription refund

I was charged for a yearly subscription and no longer have the cameras. How do I go about getting a refund? I canceled my renewal already, but I would like to talk to somebody

Resolved! Duplicate subscription payment

Hello,Nest aware subscription has charged me twice this year, one on September and the second one in November. I would like to ask for a refund for the duplicate payment. Thanks! bingbing

Bingbing1 by • Community Member
  • 298 Views
  • 3 replies
  • 0 kudos

Nest aware Faces

Inside may nest Faces, I have deleted all bad pictures of myself. I have saved the best of the group. Now the remaining faces are all spread out by " Date " (#1) I would like to group them all together." With an option to remove them from Tuesday 24t...

Joseduddy by • Community Member
  • 137 Views
  • 1 replies
  • 0 kudos

New Cameras dont work with Nest App

I just wanted to yell into the void, in hopes that someone with half a brain from Google may actually do something about this for stuck consumers. I will be leaving the service, but for those of you who are stuck, maybe this will help.Let me ask a qu...

krobins by • Community Member
  • 618 Views
  • 6 replies
  • 2 kudos

Subscription

Hi, I had a little disruption today with the camera. Is there a payment issue that I’m not aware of?

AmparoR by • Community Member
  • 169 Views
  • 1 replies
  • 0 kudos

Nest camera 2nd gen wired

My nest camera stopped working as of Dec 9, 2024 around midnight I’ve already tried unplugging & plugging it back in but there is no green light or any light at all. It’s offline, tried connecting it to another outlet & still did not turn on, no gree...

yessi28 by • Community Member
  • 295 Views
  • 4 replies
  • 0 kudos
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