What is Nest Aware? Read more
Forum Posts
Overcharged for Nest Aware Plus upgrade
Flatmate has been overcharged for an upgrade. Contacted customer care and escalated it 3 seperate times, each time saying they are correct. Stop stealling from us and fix your billing system.
Resolved! Can we send the Nest camera bakc for a refund cause of the subscription price hike?
The cameras are not good anyway.. doorbell notification are always delayed.. wish I had of stuck with EUFY
Nest Aware and Nest Aware Plus cameras no longer connect to Google Home.
We have tried everything. The Google Home app shows our Sirman Home and there are 2 cameras in that home. They absolutely will no longer connect. We recently reset our router, but it works for all other devices in our home. Wifi is working. Wifi Boos...
Cancelled my subscription
I’ve cancelled my Nest subscription a few weeks ago and I still haven’t received my refund. I’ve luckily took snapshots of the cancellation. Please please help!!
Resolved! No 24/7 video history anymore
I had 24/7 video history for the past 4 years and all the sudden my subscription got canceled without notice. When I called to see why my cameras weren't working I was told my subscription ran out. After renewing it the only video history I could get...
Resolved! 1st Generation subscriptions how to cancel with no order number
How can a subscription get cancelled with no order number in G Nest?
Renew membership
I need help renewing my subscription please someone contact me.
Google now makes it hard for you to see Nest History
Is it me or has Google made it near impossible for you to see your Nest History - even if you subscribe?My front door no longer sees history. Not my garage or anything else. Not on the app or browser. And it used to. Very easily and within the app or...
Double Credit Card Charged for my Nest Aware Plus Subscription (Total of $300.00)
Hi,This is to report that I was charged two times on my credit card for the Nest Aware Plus yearly subscription. How i will have my refund back of $150.00.
Legacy nest not cancelled when upgrading to nest aware?
I followed the instructions to upgrade to nest aware March 2023 and got the emails that said everything was moved over. To my surprise recently, the legacy nest subscription had not been cancelled despite going through the upgrade via google. I was o...
