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Nest Aware

Blog Posts

Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by Community Member
  • 32475 Views
  • 186 replies
  • 46 kudos

Can’t download a video

I cannot download a video. I do not have a download option or save to device option. I’ve followed all the instructions I can find on this site and gotten nowhere. Please help!

Admc29 by Community Member
  • 278 Views
  • 3 replies
  • 1 kudos

Offline fire alarm

My nest fire says offline when it's connected how can I fix it 

Srb1323 by Community Member
  • 259 Views
  • 2 replies
  • 0 kudos

Trunk off camera

How can I turn off camera automatically when I am at home ? Thanks 

Cocolea by Community Member
  • 275 Views
  • 3 replies
  • 0 kudos

Nest aware does nothing

Signed up for nest aware but it doesn’t work. A little help, google?

Gregglburt by Community Member
  • 559 Views
  • 10 replies
  • 0 kudos

Cancel dropcam subscription

Trying to cancel my nest subscription but can’t find a phone number or email address to contact anyone. Help center goes around in circles and doesn’t resolve anything. Probably done on purpose to keep customers as long as possible. I need a phone nu...

cwest by Community Member
  • 517 Views
  • 3 replies
  • 1 kudos

Retrieve Nest Cam History before Signing up for Nest Subscription

To Whom This May Concern,I activated my Google Nest Cam account through my Google Home App on June 3rd. Then, on June 31st, I was unable to view my nest cam history. Even though I can access WHEN the recorded-events had happened, I am unable to view ...

July 31 - Screenshot of Nest Cam when it stopped recording.jpg June 3rd - Screenshot of Nest Cam of when Activated.jpg
hannlee97 by Community Member
  • 592 Views
  • 3 replies
  • 0 kudos

Nest App for Nest Drop came (Gen 1)

hi, Are nest app stop supporting Nest Cam? I connected a Nest Cam on my existing Nest ware app but it is now allowing me to subscribe 24/7 video history.Please advise.Thank you,

Maslam by Community Member
  • 649 Views
  • 7 replies
  • 0 kudos

Exporting energy consunmption data

Hi,I would like to review the energy consumption data and map it against other factors like temperature and occupancy. Earning a leaf or two is all well and good but I'd like to see the data please. How can export a month or more of data from my Nest...

DoubleP by Community Member
  • 424 Views
  • 5 replies
  • 0 kudos
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