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For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Over charged

I have talked to someone before and she gave me a case number 4-8951000033673you have charged my card 2/26/22 $120.0011/21/2022. $60.00 3/24/2023 $120.00 i should be charged $60.00 for 1 year. I have 1 camera

Nest aware familiar faces not activating

Hi, I have 3 nest cams with nest aware subscription. Unfortunately familiar face detection does not work..gives a 1 on top which says people in Illinois can't use familiar faces, but I don't like in Illinois.Any help to resolve this is greatly apprec...

Tsiz by • Community Member
  • 1241 Views
  • 6 replies
  • 1 kudos

Subscription issues

I've been using Nest at least 8 years Recently I purchased a year long subscription for Nest Aware and although I've paid for it, none of my devices are recording/ storing data. Please advise. I checked with the bank and the money was deducted on Nov...

Mackiem by • Community Member
  • 966 Views
  • 4 replies
  • 0 kudos

Can’t sign in to nest app

I am using the nest app on an iPad that has the latest iOS update. I was signed in for months. But the app is asking me to sign in using my google account. When I try to log in using the same google account as before, it kicks me back to the welcome ...

Eda2 by • Community Member
  • 1076 Views
  • 3 replies
  • 1 kudos
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