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Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 97901 Views
  • 243 replies
  • 7 kudos

Resolved! Nest Protect “steam check”

Is there a downside to enabling “Steam Check”, especially if the device is not near a bathroom shower?

Rick_F by • Community Member
  • 1029 Views
  • 1 replies
  • 0 kudos

battery life

I bought a house with Nest thermostat and smoke detectors, so I don't know much about them. For the first year I lived here all was fine, but now the batteries go dead in both of my smoke detectors about every 3 weeks to a month. In one of them, I ha...

JennyM by • Community Member
  • 339 Views
  • 0 replies
  • 0 kudos

Nest protect V2 keeps showing P013 error

I followed all error solving steps but the error P013 keeps coming. I don’t even get to the screen in which to select a WiFi network. Before the error is already there… thanks in advanceMarc

DeBles by • Community Member
  • 302 Views
  • 0 replies
  • 1 kudos

Nest Protect

I am having loads of trouble getting my 3 Nest Protect devices reconnected to my network. Not sure if they are Gen 1 or Gen 2. I have a nest thermostat as well. When I go through the setup in the app, it fails at the point where it shows the Thermost...

CAH1975 by • Community Member
  • 458 Views
  • 2 replies
  • 0 kudos

Nest Protect back plate for Nest Protect

iIneed help getting a replacement backplate for a nest protect Gen 2. I have read some of the other threads re this issue and have run up against the same hurdles - out of warranty, won’t sell me a backplate, go to a retail store (who refer me back t...

bmoe1 by • Community Member
  • 509 Views
  • 2 replies
  • 0 kudos

Nest Home report

I keep getting a email saying that my nest didn't check in. I keep testing and it still does not check in, What do I do. Wasted money!

ArtGal by • Community Member
  • 234 Views
  • 0 replies
  • 0 kudos

Which way do you orient your Nest Protect?

There is a tiny green LED on one direction of the unit. The vents are also in the same direction.Initially, I figured I would point the green LED in the direction of North. Then I decided that I would point them in the direction of the fire evacuatio...

Other users are right; Google doesnt care after you buy!

SO I bought into the whole smart home thing almost a decade ago and was an early adopter of Google Nest products and I now regret spending the money! I needed to buy 120v power connector cables for 3 Nest Protect Wired Smoke / CO2 Detectors that were...

MB5 by • Community Member
  • 288 Views
  • 0 replies
  • 0 kudos

Nest Detect light is off

My Nest Detect won't light up, I have replaced battery and tried to factory reset by holding the button down for >15s but no lights came on.

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