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Nest Protect

Forum Posts

Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by Diamond Product Expert
  • 4082 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by Googler
  • 145688 Views
  • 243 replies
  • 11 kudos

Nest protect won't stop blinking yellow

The device had a CO warning (yellow light) that was silenced and then cleared. All devices are green in the app, but still blinking yellow. When pressed it gives the "heads up..." message about the CO alert that is no more and never good away. I now ...

SeaJared by Community Member
  • 1299 Views
  • 4 replies
  • 0 kudos

Nest protect 120v power

Hello all, we moved 2 months after I bought the Nest protect hardwired and we lost the 120v plug with pigtails. I cannot find it anywhere. I have done a search of Google and nest and I cannot seem to find any spare parts for sale. Are these available...

Ratboy46 by Community Member
  • 1705 Views
  • 7 replies
  • 0 kudos

Reset nest thermostat so I can scan qr code

Somehow I deleted my 2 nest thermostats so now on my app it shows no thermostats and when I try to add them it says that the thermostat is already linked to an acct. how can I reset them

Resolved! Using a protect sensor from 2014 never been used or powered on

I have a nest protect I got in 2014 and for some reason it never was able to connect to my nest app. I put it away & forgot about it. The other day I decided to try again….years later and It worked. But now it says it expired (makes sense, it says to...

Psantana8 by Community Member
  • 1733 Views
  • 5 replies
  • 0 kudos

All nest smoke alarms are offline and will not connect to wifi

I have four nest smoke alarms. About a year ago, they went offline for some reason. They still work as smoke alarms but I cannot connect with them via the app. I stood 1 foot away from the device and the app just kept spinning. The modem/router was a...

scooterpdx by Community Member
  • 3312 Views
  • 4 replies
  • 3 kudos

Nest can't connect to app

I have to Nest Protect.I put one in the kitchen. The setup was successfull.The other one I placed in another room. I chose "Add another device" in the app. The app then tried to connect with the device in the kitchen, to set up the other one: However...

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broman by Community Member
  • 3136 Views
  • 10 replies
  • 0 kudos

Does Google Assistant have a command to silence the smoke alarm?

Hello, I have been considering purchasing a Nest Protest and was wondering if it has support to say specific commands to Google Assistant like "Hey Google, silence my kitchen smoke alarm." to my Goggle Nest Hub if I have my Nest account linked to Goo...

Nest doorbell

Had the doorbell now for about a month. This is a terrible design. Doorbell will not stay in its cradle and when it does it goes off by itself. How has anyone resolved this? How do I get my money back. It’s just hanging. Very frustrating.

Waltercox by Community Member
  • 1149 Views
  • 4 replies
  • 0 kudos

Unable to factory reset Nest Protect

Issues that i'm facing. Unable to connect to app, displays error code P023. Unable to factory reset. Guides suggest holding down button until you hear the version number. After holding the button down for couple of seconds the Nest starts saying some...

mikkm by Community Member
  • 6203 Views
  • 12 replies
  • 8 kudos
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