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Nest Protect

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Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by • Diamond Product Expert
  • 101 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 123534 Views
  • 243 replies
  • 11 kudos

Nest protect pathlight

I just have purchased a wired nest protect 2nd generation unit. I set it up without issues but the pathlight do not work at all. I selected always ON and do not lit. The nightly promise feature do not work as well. The wifi connection works ok with m...

Tabo by • Community Member
  • 2485 Views
  • 10 replies
  • 0 kudos

How long should I expect a nest smoke alarm to last?

How long do they last.I purchased 2 years ago. The alarm started to bleep indicating the batteries needed changing. I did that only for the bleeping to return a couple of days later.in a unrelated issue the alarm won’t connect to the network.

Nest Protect - Smoke Sensor Failed within 7 months

Hello,I purchased a battery-powered 2nd Generation Nest Protect on February 18th, 2022. Yesterday afternoon the smoke sensor failed and was beeping intermittently. The app said that it could need to be cleaned. I used a can of compressed air to try t...

mebriody by • Community Member
  • 441 Views
  • 0 replies
  • 0 kudos

Cannot configure Protect - error P000 0.65 at WiFi setup step

I keep getting error code P000 0.65 when I try to connect my Nest Protect to Google WiFi. I have tried a factory reset on the Protect, and restarting all the other pieces in play, but nothing is working. The unit has fresh batteries in it, and it res...

Björnen by • Community Member
  • 3686 Views
  • 8 replies
  • 0 kudos

Not plugged in to the WAN port properly

So I keep trying to reconnect my google wifi, I’ve factory reset it many times, on all ports, and it’s still not working. It’s plugged in to the spectrum modem and modem is working just fine. It’s what’s in the title that shows. I’ve created a new go...

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