Nest Protect

Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

Need a BackPlate for Protect Gen 2 -

Moved to new home would like to install with new BackPlate Gen 2 Mfg Date April 06 2021 Today Sept 17 22Where do I get a form to order part?

Protect App Test status inconsistent

Hi, we have a lot of Protect Gen2 installed. All work and operate fine. Self Test also completes without issues. In the Nest App on IOS, one of the devices does only report Status on Battery, Sensor, Wireless - the two rows for Alarm and Speech are s...

Nest protect-unable to update WiFi-deleted-unable to add back to network. Error code P030.

Have a Nest Thermostat and a Nest Protect.Changed WiFi router password.Nest thermostat easy to reset password. Nest Protect not so much.Nest Protect offline. Cannot connect. Removed from system.Re add. Tries to connect via thermostat. Get error code ...

My Nest Protect no longer gives me heads up warnings before the alarm goes off - it’s best feature.

My original Nest Protect were great because they would give me a “heads up warning” before the smoke alarm sounded. So had time to silence them. No longer. I may as well go get a regular dumb smoke alarm since that was the best feature IMO.

Need three backplates and three wiring harnesses for Protect

Were relocating a handful of Nest Protects and somehow misplaced three of the mounting plates and three of the wiring harnesses. I have chatted with Nest support and no one offered any help as the units are out of warranty, but still have 6+ years of...

Hard Wired Nest System

Is the Nest Hard wired system BS Standard Compliant?

changed WIFI name and can't connect

I had to change the name of WiFi and now the Nest Protect will not connect to new router. I have deleted the device from my app, reset the Nest Protect till I hear version name and wait the 5 seconds and it says ready. however, when I try to add devi...

Need to put in a warranty replacement claim but can not find the info on the site

I need to put in a warranty claim for one of the 15 nest protects that were installed just about 2 years ago in our non-profit shelter for women and children, the sensor has failed. I can not find information on how to submit a claim on the website, ...

nest protect detect smoke, but no alarm or notification on my phone, app

While I cook, smoke detected, and the protect shows red, and alarming which is good. However, there was no alarm on my phone, no notification on my phone or nest app. it was working on June, but today not working (September). The software version is ...

Can't make a warranty claim for failed Nest Protect

I have a Nest Protect with a failed sensor that is less than 3 years old and am trying to submit a warranty claim for and I continue to get the following notice "refresh this page and try again. Sorry, there was a problem with the form." I've tried a...

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Troubleshoot setup: Nest Protect

Updates on Nest Protect and pending Scottish legislation changes

Need a BackPlate for Protect Gen 2 -

Protect App Test status inconsistent

Nest protect-unable to update WiFi-deleted-unable to add back to network. Error code P030.

My Nest Protect no longer gives me heads up warnings before the alarm goes off - it’s best feature.

Need three backplates and three wiring harnesses for Protect

Hard Wired Nest System

changed WIFI name and can't connect

Need to put in a warranty replacement claim but can not find the info on the site

nest protect detect smoke, but no alarm or notification on my phone, app

Can't make a warranty claim for failed Nest Protect

Expiration date less than 1 year from purchase dat...

How to Disable Nest Protect While Cooking

I need to replace my gen 1 nest protect with gen 2...

Hi can you set up the nest protect on two phones?

How do I share access of the nest account with oth...

Im moving and storing my nest equipment for up to ...

Replacing older 1st Generation Nest Protects with ...

Replacing old hardwired smoke alarms, pros/cons of...

2nd Generation Nest Protect Battery - Is the the e...

Nest Protect