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Nest Protect

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Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by • Diamond Product Expert
  • 3895 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 143774 Views
  • 243 replies
  • 11 kudos

Any update or timeframe on integrating Nest Protect into Google Home?

In 2019 the Nest/Google merge was announced, and in early 2020 some users saw limited success in adding their Nest Protect to their Google Home. I purchased mine based on Google's promise of integration and smart functionality, such as for instance b...

faust82 by • Community Member
  • 4880 Views
  • 8 replies
  • 9 kudos

Resolved! Privacy Issues for Nest Protect

I found this recent blog post which lists various smart home devices with privacy risks. It says that Nest Protect records voice and video, which is contrary to my understanding. With regard to voice, I know it has a microphone for the self-test feat...

SmartDIY by • Community Member
  • 3814 Views
  • 4 replies
  • 2 kudos

Resolved! Protect Wired vs battery

I have just purchased three wired second GEN protects for my home. I’ve come to learn that of the two previously wired smoke alarms. Only one wiring works. The third is not wired at all. Now looking at the app. I have installed all three… and now I a...

Disabling alarms on Nest Protect when away from home

I have 3 nest Protects. 2 cannot be reached without a ladder. Am concerned about how to silence a false alarm when I am away from my house or if it's only my house sitter. Can I disable an alarm remotely with my phone? Can the house sitter disable an...

stjoemike by • Community Member
  • 2804 Views
  • 4 replies
  • 0 kudos

Need a BackPlate for Protect Gen 2 -

Moved to new home would like to install with new BackPlate Gen 2 Mfg Date April 06 2021 Today Sept 17 22Where do I get a form to order part?

Protect App Test status inconsistent

Hi, we have a lot of Protect Gen2 installed. All work and operate fine. Self Test also completes without issues. In the Nest App on IOS, one of the devices does only report Status on Battery, Sensor, Wireless - the two rows for Alarm and Speech are s...

OSC by • Community Member
  • 788 Views
  • 3 replies
  • 0 kudos
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