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Nest Protect

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Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by • Bronze
  • 4518 Views
  • 0 replies
  • 1 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 155868 Views
  • 243 replies
  • 11 kudos

Access

I have Nest Protect and would like my wife and daughter to have access to mange the devices via the Nest App. I see mention of inviting them via the Google Home App and I tried this and it does not work. Also, can I add my Protect smoke alarm devices...

Rocco1 by • Community Member
  • 2537 Views
  • 8 replies
  • 0 kudos

Problem with Google Nest Hub an EZVIZ Camera

Dear community, I have the following problem. I bought the EZVIZ TY1 camera, which should also work with Google Assistant. I configured it in my own app and also deactivated the image encryption. Then everything was recognized in the Google Home App ...

Nagani1991 by • Community Member
  • 2399 Views
  • 5 replies
  • 0 kudos

Need a mounting plate

I have a broken back plate to the nest protect and can’t find one anywhere. I contacted customer support at Google and they said because it was out of warranty they could not send me one. They confirmed they have them and have the ability to send the...

1951merc by • Community Member
  • 678 Views
  • 1 replies
  • 0 kudos

Resolved! Sound check

Sound check happened while we were at home. I thought it's supposed to do that while we're out? How do I stop this?

pacshb by • Community Member
  • 3647 Views
  • 6 replies
  • 0 kudos

Resolved! How to connect to kidde Relay

Hi,I have several Google Nest PROTECT Smoke and Carbon Monoxide alarm detectors that I need to connect to Fire alarm bell, any suggestions on how to proceed?Regards.

AdamRouhi by • Community Member
  • 4404 Views
  • 7 replies
  • 1 kudos

Resolved! warranty

I have purchased a few smoke alarms brand new in the box and sealed. When does warranty start and is there an expected life of any sensors if the product was manufactured in 2018. Does the life expectancy start once it starts getting used or the mome...

levi0341 by • Community Member
  • 643 Views
  • 1 replies
  • 0 kudos
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