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Nest Protect

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Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by • Diamond Product Expert
  • 2087 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 124402 Views
  • 243 replies
  • 11 kudos

Google Nest protect 2nd gen

Hi. I have misplaced my backplate for my nest protect Gen 2. Is there a place I can get these? Thank you!

Power out every day on nest protect?

I recently installed a nest protect, to replace an old smoke detector, and when I look at the history on the nest app, it shows me that the power has been out every single day for months. I know that the power hasn't actually been out, does this mean...

Mattsallen by • Community Member
  • 1611 Views
  • 2 replies
  • 2 kudos

Connecting

I have nest protect in my house in CT and I have not installed nest protect in my house in CA. Whe I try to set up the CA unit it keeps going to the CT unit and does not seen to recognize the new one in CA. Do I need to somewhat separate these two?

PdeB by • Community Member
  • 307 Views
  • 0 replies
  • 0 kudos

Nest Protect and Alexa

Does the Nest Protect work with Alexa? I'm about to purchase our first Nest Protect but only if it works with Alexa. Thanks in advance!

ChrisF by • Community Member
  • 565 Views
  • 1 replies
  • 1 kudos

Extremely disappointed with Google Support Process (not staff)

For years I have been using a Nest Protect Alarm. To the point I just bought 4 more. Within 24 hours of the new install, a CO alarm report started and all devices were reporting the alarm as expected. When the air was cleared out of CO all devices we...

Resolved! 2nd generation nest protect mounting plate replacement

I am trying to get a replacement mounting plate for my nest protect but no one sells them .Have spoken to Google who told me contact the shop I bought from. they told me you cannot buy just the plate I have to buy a new nest protect. I find it very s...

Smoke detector

My home is 20 years old and has wired smoke detectors. Can I replace some of the detectors with Nest Protect?

lindalat by • Community Member
  • 497 Views
  • 1 replies
  • 0 kudos

Can’t connect new alarm to already existing Nest network

Hi, we have had a garden room built about 80m from the house. Have best protect fitted and the garden room has hard wired wifi from the same router so I know the wifi network is great. When I try to install new nest protect it always fails as cannot ...

Nest Protect beeping even with new batteries

I installed a nest Protect with no problems and no issues on the the test after installation (green light). The unit beeps once every minute. I reset it, I removed it from the app and reinstalled. I bought new lithium batteries and it continues to be...

Eric6 by • Community Member
  • 547 Views
  • 0 replies
  • 1 kudos
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