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Nest Protect

Forum Posts

Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by Diamond Product Expert
  • 3616 Views
  • 0 replies
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Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by Googler
  • 134532 Views
  • 243 replies
  • 11 kudos

Nest Protect Installed before connecting to app.

My electrician installed Nest Protect in my house before I was able to connect each unit to the app, and wifi. I took one down to add to app, but it won't connect to wifi. Do I need to reset each device?

Need Next Protect 120V Power connectors

Regrettably and unbeknown to me the handyman employee who installed my 8 Nest Protect Generation 2 units neglected to attached the power connectors. I only became aware of this situation almost two years later when I started receiving low battery not...

Maxthe by Community Member
  • 415 Views
  • 0 replies
  • 0 kudos

Nest smoke alarm

Hello hope you are well. I have a nest smoke detector/alarm, however I receive a message almost every 4-5 weeks, telling me tho the current batteries need replacing.could you please advise best wishes Stephen Edmonds

Slce1066 by Community Member
  • 539 Views
  • 1 replies
  • 0 kudos

broken mounting plates for Nest Protect v2

Hello,Two of our round mounting plates accidentally broke, but we can't find an online store to order new ones from. It seems some people on this forum were able to get some by posting here. Is there any way you could help us out?Thank you!

mba86 by Community Member
  • 379 Views
  • 0 replies
  • 0 kudos

Smoke alarm and lights

Is there a way to set up all the lights to turn on when the smoke alarm goes off

Sdjohns by Community Member
  • 417 Views
  • 0 replies
  • 0 kudos

Reconnect Indoor Nest wire camera

Changed my WiFi system recently, tired to reconnect one of my Nest products, Indoor camera, I was successful with the door bell and outdoor camera however my indoor camera did no longer show on my app. When I tried to reconnect I was unsuccessful in ...

tstawiko by Community Member
  • 823 Views
  • 3 replies
  • 0 kudos

کمک ورود به سیستم گذرواژه را فراموش کرده

با عرض سلام و خسته نباشید دوستان من گذرواژه خود را فراموش کردم و به هیچ عنوان من نمی توانم وارد سیستم بشوم � من می‌گوید که ایمیلی برای میفرستیم اما هیچ وقت نمیری برایم از طرف تیم فرستاده نشد

Nest Protect 2nd Gen mounting plate broke

Hello here,I bought the Nest Protect (smoke detector) in Feb. The mounting plate is broken and I also lost the screws associated with the plate. Is there a place I can buy the replacement parts (mounting plates and the screws)? Thanks.

RayGG by Community Member
  • 595 Views
  • 1 replies
  • 1 kudos
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