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Nest Protect

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Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by Googler
  • 18851 Views
  • 189 replies
  • 5 kudos

Nest Protect Setup

I purchased 6 Nest Protects and had no issues getting 5 setup. The last smoke detector states error P009 and is unable to connect with Assist. It finally did go under my account but remained offline. I tried to connect to wifi but the app force shut ...

APH by Community Member
  • 468 Views
  • 6 replies
  • 0 kudos

Nest Hello

i am installing an Nest hello video camera and it works when connected to the chime I installed the nest app and it wants my google account to complete the installation thats fine, however i am installing for a friend and family do they have to creat...

Dougal47 by Community Member
  • 219 Views
  • 3 replies
  • 0 kudos

new Nest expiry dates not acceptable

Just received 2 new Protects bought at the Google store to replace my older units that expired. However both have dates that are difficult to accept for new products - normally these should last 10 years - however my new ones expire 14/08/2025 and 22...

theo by Community Member
  • 329 Views
  • 4 replies
  • 0 kudos

Nest Protect issues

After only 3 years my nest protect is not working. When we replace the batteries they don't even last 24 hours. The device starts beeping (so annoying) and according to the bottom of the device it says it has expired? How can it be expired after only...

Wendy12 by Community Member
  • 292 Views
  • 3 replies
  • 0 kudos

Nest Protect sensors failed

Unit was manufactured Dec 2018 so is only three years old. This (battery) unit is too expensive to replace because of a product failure in such a short time. Help, please!!(I have cleaned, replaced batteries, etc--no cure.)

wmhathens by Community Member
  • 1097 Views
  • 14 replies
  • 0 kudos

Nest smoke and co2 detector, 2nd generation

I am looking to replace my expired Nest smoke detectors and have noticed some products are listed as S3003LW, S3000BWGB. Whats the difference please?

Das by Community Member
  • 314 Views
  • 3 replies
  • 0 kudos

FAILED SMOKE DETECTOR

I have a new smoke detector that tells me it has failed and needs to be replaced. How doI go about returning it and getting a new one?

sroberts by Community Member
  • 551 Views
  • 8 replies
  • 0 kudos

Nest Protect batteries getting drained

Hi, I have replaced the batteries to the Nest protect a couple of days back and the box reports now the batteries are very Low.This stared happening more frequent in the last couple of months. Is there "some software" running in the background that d...