What is Nest Aware? Read more
What is Nest Aware? Read more
Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...
Our painting contractor lost the mounting backplate for one of our Nest Protect gen 2 smoke detectors. How can we get a replacement?
Where can I purchase 2 Nest Protects (06a) battery powered mounting plates? It appears your warranty must be in tact for Nest Support to support.
Hello,I purchased a battery-powered 2nd Generation Nest Protect on February 18th, 2022. Yesterday afternoon the smoke sensor failed and was beeping intermittently. The app said that it could need to be cleaned. I used a can of compressed air to try t...
Greetings,I keep getting the P009 (15.8) error every time I try to add the Protect to my account. I have exhausted all troubleshooting steps and was wondering if there was anything I missed that I could try. What I have tried so far:Reset the Protect...
I keep getting error code P000 0.65 when I try to connect my Nest Protect to Google WiFi. I have tried a factory reset on the Protect, and restarting all the other pieces in play, but nothing is working. The unit has fresh batteries in it, and it res...
So I keep trying to reconnect my google wifi, I’ve factory reset it many times, on all ports, and it’s still not working. It’s plugged in to the spectrum modem and modem is working just fine. It’s what’s in the title that shows. I’ve created a new go...
I bought smoke detector 9 months ago and now I'm getting error and orange light telling me they need to be replaced. I need to replace them. Please contact me asap for a warranty claim. I'm not going to write up an essay about my problems because Goo...
I'm moving into a new home in a few weeks. It's a "track home" where the builder gives you floorplans to select from and then you pick the interior stuff and finishes. I want to replace the builder-installed smoke/co2 detectors (first alerts) with Ne...
Please help I mistakenly deleted the original nest home app that had all the devices now I can’t see them and my nest guard cannot be unarmed . Is there a solution please.
I have a Nest Guard device that I have loved for the past 5 years. Everything was working perfectly until 2 week ago when the cell service stopped working. I pay for Brinks and hadn’t had any problems since I started. On the device technical info, it...