Saying Goodbye to Nest Protect Read more
Forum Posts
Troubleshoot setup: Nest Protect
Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...
Updates on Nest Protect and pending Scottish legislation changes
Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...
Sudden low battery chirp. Batteries too hot to touch.
Everything was fine on the last report, so I was surprised when the alarm started chirping, and prompting me to change the batteries. A couple of the batteries were extremely hot, so hot that I put them outside incase they caught fire. So...Is this n...
Next Protect 2nd Generation battery problem still happening on new units in April 2023?
Just installed a brand new wired Protect 2nd generation. Connected fine...seems fine. Brand new Energizer Lithium batteries as specified. Runs for about 8 hours, then start reporting low batteries. Tested the batteries...they are fully charged and no...
Haven't heard from support
Hi, I filled out the form that @zoeuvre said to do about Heads up not working for me and another user (Ozi). Zoe said that we would be contacted soon and it's been a while. Can someone please get back to us?
Expiration on Nest Protect
I’m based in the UK. Please advise on the expiration of the Nest Protect Gen 2 on the box, as I’d like to order some. Also, if I decide to give them as gifts to someone living in Singapore, will there be any problem using the Nest Protect there? Than...
Resolved! Google support cente
Google support help @Kunlewire
Does Sound Check get entered in the History?
I installed my 7 new Nest Protect Gen 2 units in my house a couple of days ago and ran a test that came back A-OK. In the middle of the night, I was awoken by a pair of chirps from the unit in my bedroom, but there was no colored light and no notific...
Nest protect claims its offline but Wifi connection is okay
Hello all,I'm currently experiencing issues with 3 of my Nest Protect Gen2 devices. I'm using 7 Nest Protect Gen2 devices in my home but only 3 of them report that they are offline. Offline means, they show yellow light and when I press the Protect b...
Wiring Harness Replacement
Does anybody know where I can get a replacement wiring harness. My contractor lost it during a home remodel and I have not been successful in finding a replacement. Google customer service was no help as the unit is 5 years old and out of warranty. T...
My nest protect won’t connect to my app and keeps giving error code P009(0.80)
Keeps saying this error code. I have done all of the suggest troubl shooting several times. You also make it impossible to actially find a customer support contact number so I can speak to an actual human being. This is very frustrating
Can't connect after changing modem and password.
I have 3 smoke detectors. I changed modem and router. I go to Settings but nothing says DEVICE OPTIONS. The app's instructions don't reflect what I'ms seeing. Now what do I do to change my modem and password settings?
