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Nest Protect

Forum Posts

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by Googler
  • 243 replies
  • 7 kudos

Cannot reset or run safety check on Nest Protect

A few days ago I had a carbon monoxide alert from the protect in my garage. The levels reduced after opening the garage doors, but all of my Protects are pulsing yellow every 5 seconds. I have tried to run a safety check via the app, but it will not ...

bwali by Community Member
  • 2 replies
  • 0 kudos

Sensor Failing

My Ring Protect was purchased 5 months ago.I’m getting an error message that the smoke sensor has failed. Followed the cleaning instructions and I still get the same error message. I’ve gone to the Community is search for a solution. Looks like I’m n...

Dipkaren by Community Member
  • 6 replies
  • 0 kudos

Nest protect sensor failure

A new nest protect has sensor failure. I’ve blown air through and removed batteries which eventually worked about a month ago but not working now. Any ideas? How do I get it replaced under warranty? Thanks

Nest protect smoke or check?

Nest protect went off and don’t know if it was a test or not. It’s not in the history but it is in the last checked. Said smoke clearing.

Nicovega by Community Member
  • 3 replies
  • 0 kudos

Faulty new protect - warranty claim

Hey all, So it was time to replace all the nest protects in the house which we did with brand new ones from Home Depot. One of them is having a repeated error - sensor fault - and, after running through all the 'fix' steps a few times it is clearly a...

linco by Community Member
  • 4 replies
  • 1 kudos
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