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Nanoleaf Troubleshooting for Nest Wifi Pro users

Hey Nest Community, Some of you have encountered an issue between Nest Wifi Pro version 3.73.406133 and older versions of Nanoleaf Essentials products (below version 3.6). There is an incompatibility which causes Nanoleaf Essentials devices to become...

Troubleshoot setup: Google Wifi, Nest Wifi or Nest Wifi Pro

Here are some steps I recommend to resolve issues during the setup of Google Wifi, Nest Wifi or Nest Wifi Pro.Before trying these stepsMake sure that you purchase your Wifi device(s) from the same country where you'll be using them. Since wireless re...

David_K by • Diamond Product Expert
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  • 7 kudos

Two Router Setup

Hi there,I have two Google routers. The both function fine. I’m trying to hardwire the second router with an Ethernet cable for a stronger connection. It only shows up as wireless connection in the Google Home app. Ethernet cable is coming from the L...

Josh16 by • Community Member
  • 24 Views
  • 0 replies
  • 0 kudos

can’t connect ant apple products after Nest install

We recently upgraded our home Wi-Fi. I needed to reinstall my Google Wi-Fi nest system after that. I successfully did that, and now none of our Apple products - 2 iPhones and 2 iPads - will connect to Wi-Fi. They connect for a second and then disconn...

New Xfinity Router - Google Hub Home will not conncect

The issue is not using Google Wifi or Nest Wifi. It will not work with the Xfinity Router. I am using the Albertswifi, which is my original setup wifi when I installed the first router. This router will not take any wifi connections except mine, Xfin...

Connectivity issue with Ethernet phone

I recently closes one business and am starting another. I had a dedicated office with an Ooma Office Base Station connected to a modem, and a Yea link T21P E2 telephone with Ethernet connection to the modem.In the new location I am using a new Nest W...

bquasius by • Community Member
  • 74 Views
  • 1 replies
  • 0 kudos

Need help connecting Wi-Fi extenders

Is there any chance someone can call me? I’m not very tech savvy so it’s easier to talk over the phone or even a video call would be fantastic.thank you so much, laura

LLarson by • Community Member
  • 73 Views
  • 1 replies
  • 0 kudos

google wifi hard wire problems

I have the google wifi with 3 points. recently I switched from xfinity to surf internet fiber. i ran CAT 6 cable in my crawl space to where my router is. i have cable tested the cables and they are wired correctly. i bought a tp-link network switch. ...

Family Wifi SafeSearch not filtering

Family Wifi SafeSearch is not restricting any adult content.I've tried making multiple groups turning the 'Restrict Access' on and off and I can still access the content on any and all devices. The groups are working since I can pause them and the de...

mgslee by • Community Member
  • 137 Views
  • 6 replies
  • 0 kudos

Constantly resetting network

As of late I have had to restart my network at least a dozen times/day, because it fully loses connectivity. The app shows that everything is good, but no devices will connect.I have: set the DNS to 8.8.8.8, turn off Nest Cloud Services, turn off IP6...

tjliebro by • Community Member
  • 264 Views
  • 5 replies
  • 0 kudos
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