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Hi everyone, more frequently than not I am having this continuous issue with my front door beat lock disconnecting from the app. It so how’s the door isn’t connecting , and then I’ll reset the device , re add everything and it will happen again.
So all of the sudden and randomly my door lock will not unlock using the keypad. The keypad has not been damaged and I can use the app but it’s frustrating for my dog walker and fiancé who don’t have the app. Has anyone else has this problem? Lock is...
Hi. I've reset my lock multiple times hoping that it "hands" correctly, but it keeps locking backwards. I read that there was a code to reverse the handing, but that code includes # signs which my lock doesn't help. Thanks for the help!!Lewis
I set my lock up before installing it to make sure all the connections and controls were good. I have since installed the lock in the door but am not able to lock or unlock via the app. I am able to manually lock and unlock with no issues or excessiv...
The settings button on the keypad of my Nest Yale lock doesn't come up. I just installed the lock this evening (Jan and I noticed that the settings button is not active. I have reset the lock twice and still there's no settings button. How can this b...
After factory resetting the Yale X Nest lock to troubleshoot battery draining issues, I cannot complete the connection to Nest app.After reading more about this issue online, it appears this is due to the lock needing to be “removed” from my Nest acc...
Nest connect offline, can connect to wifi but not nest network.
Nest connect offline, can connect to wifi but not nest network.
I have had my lock for 9 months and this has been an issue nearly from the start. I have auto-lock enabled and that works as expected, however at least 4 times a day the lock re-engages without the door being opened (and I don't have the app as it is...
Is there a way to identify who opened the door? Each member of rhe family has its own passcode as well as some of the employees here at my house. I would like to know if it possible to check in the history, which used opened the door