Update on Assistant experience on Nest Speakers & Displays Read more
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Share Your Voice! Help Us Improve the Google Community Experience
Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...
Resolved! Having trouble with Speaker groups? Read this first
Hi everyone, Thank you for continuing to notify us of the reliability issues you’re facing with your Speaker groups. I escalated these issues internally and the team is actively investigating a resolution. If you’re able, all feedback is appreciated!...
Troubleshoot setup: Google Nest or Home speaker or display
Here are some steps I recommend to resolve issues during the setup of Google Nest or Home speakers or displays.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or table...
Share photos from Nesthub to Family member (google photos account) vs email
I love the pictures I get on my Google Nest (much better than just regular google photos), but when I go to share to my family members the ONLY options that show up are "emailing" a photo.I would prefer to just be able to share from my google photos ...
Google Nest Hub "stuck" in Broadcast mode after broadcast.
Hey Google Home users - we have five Google Nest Hub (7" screen) devices and a couple of Nest Minis in our house. We use the Broadcast command quite a bit to summon our children from the basement/their room for meals or to begin homework, leave on tr...
No sound coming out of the device
Hi, I have 2 devices at home. A nest mini and nest audio. The mini is working properly, the second device is the problematic one. The device can hear me properly, all settings looks OK but... no sound at all : no bip after saying "hey google", no mus...
Google nest skips end of songs
Hi, After about 6 months or longer my google nest audio and mini started to skip the end of songs on spotify.We tried reconnecting and resetting the devices. I thought it was the WiFi connection perhaps, but we moved to another home and it still appe...
Power Outage
I’m not fully sure what’s going on. We had a power outage for around 7 hours last week, my Google has been unable to respond to anything since. I’ve tried unplugging it and plugging it back in, along with rebooting our wifi. Nothing seems to be fixin...
Google Home unable to play radio station ("hm, something went wrong" error)
I listen to a local radio station daily on my Google Home, but it has issues very regularly. When it has the issue, it'll say "playing AZPM from NPR" like normal, but it'll follow it with "sorry, something went wrong. When you're ready, give it anoth...
Google Minis don't group up
I stream music every morning and I know I can't use the group function anymore. So I used the function to play the music to stream in one room and then manually choose in the app to also play in the other rooms.However that option has suddenly disapp...
Second Gen Hub stuck in dim mode since Fuschia
Since the Fuschia update my display fails to respond to ambient light correctly. It stays dim all of the time regardless of how bright the room is. Even with a bright flashlight pointed at it it stays dim. Sometimes a factory rest will correct the is...
Nest hub max is stuck on a link account screen
I just got this nest hub max I'm trying to set it up but it's stuck on a screen and telling me I need to link account in the Google Home app please help
hub not responding to "ok google"
All the googles in my home are not responding when I say "OK/Hey Google". when I plug it back in, it works again. I think when a message is broadcasted to the Google, "OK/Hey Google" doesn't work on it anymore. How do I fix this?
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