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Speakers and Displays

Blog Posts

Update on Assistant experience on Nest Speakers & Displays Read more

Update regarding recent changes to speaker groups for Nest speakers, displays, a... Read more

Forum Posts

Resolved! Having trouble with Speaker groups? Read this first

Hi everyone, Thank you for continuing to notify us of the reliability issues you’re facing with your Speaker groups. I escalated these issues internally and the team is actively investigating a resolution. If you’re able, all feedback is appreciated!...

Troubleshoot setup: Google Nest or Home speaker or display

Here are some steps I recommend to resolve issues during the setup of Google Nest or Home speakers or displays.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or table...

David_K by Diamond Product Expert
  • 24321 Views
  • 0 replies
  • 15 kudos

Not connecting to the radio

Hi Please can you help? My Google nest mini suddenly won't connect to the radio stations. It sometimes says can't connect try in a few seconds. Other times it states connecting but never does. Thank you (I've tried turning it on and off)

Nicky3 by Community Member
  • 633 Views
  • 4 replies
  • 0 kudos

Google home and no wifi

I have an old Google home device and it is working. But it can't find my wifi. I have done everything suggested and no help. It says it "can't find my device" on my phone. Once it found my device, but said it couldn't connect. What do I do?

Jean3 by Community Member
  • 585 Views
  • 3 replies
  • 0 kudos

something went wrong

Like others, I continue to get "hmmm, something went wrong" on my google nest speaker. It was not always like this, it used to work fine. I've done all the troubleshooting listed in these forums to no avail. The strangest thing about this issue is th...

GL4144 by Community Member
  • 840 Views
  • 3 replies
  • 0 kudos

Smart plug prob

Hi all, I have 2 smart plugs that are linked through Smart life app. One plug controls the Fan but has started to turn the fan on every day at 16.00 and turn it off at 22.00. I have factory reset both Google hub and the smart plug but makes no differ...

Abedrax by Community Member
  • 2494 Views
  • 16 replies
  • 0 kudos

Removed from account

Hi, Having issues with all 4 of my speakers 1. When request "Hey Google" to do anything there's is a 30 second delay with response similar to " there seems to be a problem please try again in a few seconds" then you request again and she does it stra...

Resolved! Unwanted individuals connecting to my speaker

My family members have taken to playing annoying songs to the speaker in my room just to mess me. I've done everything I could and it seems like as long as they are on the same wifi network they can continue to connect to it through spotify as much a...

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